People Operations Specialist

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** Woodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation’s third largest arts center. Comprised of three Art Partners—Alliance Theatre, Atlanta Symphony Orchestra and High Museum of Art—there’s a role for everyone at The Woodruff.
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* Reports to:

** Senior Director, Administration & Compliance
** FLSA:
** United States of America (Exempt)
** Employment Status**:

Regular/Full time
** About The Woodruff Arts Center
** The Woodruff Arts Center is a leading arts institution in Atlanta, Georgia, encompassing the Alliance Theatre, the Atlanta Symphony Orchestra, and the High Museum of Art. We are committed to fostering a vibrant arts community, enriching lives through exceptional artistic experiences and educational programs.
** Position Summary
** The People Operations Specialist plays a vital role in supporting the Human Resources team at The Woodruff Arts Center. This position provides comprehensive operational and administrative support, ensuring efficient and effective HR processes across all three divisions. The People Operations Specialist will maintain accurate employee records, support recruitment and onboarding, coordinate benefits and payroll processes, generate reports, and provide exceptional service to employees throughout the employee  this role, you will also contribute to creating a positive and inclusive workplace culture that supports the artists, staff, and community of The Woodruff Arts Center.

The position offers opportunities to grow expertise in HR systems, compliance, and employee experience initiatives.
** Responsibilities
* *** HR Operations & Compliance
*** Provide operational and administrative support to the Chief Human Resources Officer and the HR team.
* Handle sensitive employee information with discretion and professionalism.
* Monitor the Woodruff Arts Center Human Resources (WACHR) inbox and route/respond to inquiries as appropriate.
* Process invoices, expenses, and purchase orders; manage HR office supply orders.
* Assist with policy administration, updates, and compliance reporting.
* Partner with Payroll team on employee changes, deductions, and audits to ensure accurate processing.
* Support the preparation of reports, dashboards, and presentations for leadership.
** Onboarding & Employee Lifecycle
*** Coordinate Employment Eligibility Verification (I-9 forms) and E-Verify compliance in Workday.
* Support new hire onboarding including invitations, first-day preparation, setup, and facilitation.
* Conduct background checks for new hires & rehires.
* Support weekly employee terminations, including related parking and Metropolitan Atlanta Rapid Transit Authority (MARTA) adjustments.
* Maintain accurate employee records in the Human Resources Information System (HRIS), Workday.
** Leave, Benefits, and Wellness
*** Support administration of Family and Medical Leave Act (FMLA) and Workers’ Compensation cases.
* Assist with benefits reconciliation and employee inquiries.
* Coordinate wellness programming and employee wellness events.
* Coordinate health and safety trainings for staff.
** Learning, Volunteer, and Engagement
*** Format and maintain Workday Learning content.
* Coordinate volunteer programs including applications, training, and oversight.
* Provide administrative support for volunteer engagement initiatives.
* Assist with employee engagement events and recognition programs.
** Employee Support & Experience
*** Serve as the first point of contact for employee inquiries regarding policies, benefits, and systems, escalating issues as needed.
* Support parking and MARTA benefit coordination.
* Respond to employee questions through case management and ensure timely resolution.
* Help ensure a consistent and positive employee experience across all HR programs.
** Data, Systems, and Process Improvement
*** Generate and maintain standard reports and audits in Workday to ensure data accuracy and compliance.
* Assist with Workday testing, integrations, and process improvements in partnership with IT and HR leadership.
* Identify opportunities to streamline HR processes and enhance employee-facing services.
** Work Schedule
**…