Associate HR Generalist

About Repay

REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast‑growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities.

The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

The Associate HR Generalist provides comprehensive HR support across all core areas of Human Resources. This role supports day‑to‑day HR operations, employee relations, benefits administration, onboarding/offboarding, HRIS management, and compliance. The ideal candidate is detail‑oriented, approachable, and committed to delivering a positive employee experience while maintaining compliance and operational excellence.

• Serve as a first point of contact for employee questions regarding policies, benefits, and general HR matters.
• Support conflict resolution and coach employees/managers on HR policies and procedures.
• Maintain accurate employee records in the HRIS, ensuring data integrity and timely updates.
• Prepare reports and analytics to support HR initiatives and audits.
• Assist with compliance‑related activities such as EEO reporting, labor law postings, and policy acknowledgments.
• Ensure adherence to federal, state, and local employment laws and company policies.
• Facilitate new hire onboarding and orientation processes to ensure a smooth transition into the company.
• Coordinate offboarding activities including exit interviews, system access removal, and final documentation.
• Support continuous improvement of the onboarding experience.
• Assist in administering employee benefits including enrollments, changes, and terminations in coordination with third‑party vendors.
• Serve as a resource to employees regarding benefits, open enrollment, and wellness programs.
• Assist with management of leave of absence requests (FMLA, ADA, parental, etc.) ensuring compliance with applicable laws and internal policies.
• Assist with training coordination and recordkeeping.
• Provide guidance to managers and employees on performance documentation and improvement plans.
• Participate in cross‑functional HR initiatives, including policy updates, engagement efforts, and HR system enhancements.
• Support special projects and process improvements that enhance HR efficiency and employee satisfaction.

• Education:
  
  Bachelor’s degree or related field required.
• Experience:
  
  0–2 years of progressive HR experience.
• Extremely detail‑oriented with excellent organizational and time management abilities.
• Strong interpersonal and communication skills.
• Positive can‑do attitude.
• Ability to maintain confidentiality and exercise sound judgement.
• Extremely proficient in Microsoft Office Suite.
• Technically savvy.

GROWTH & PEOPLE-CENTERED LEADERSHIP As the industry‑leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest‑growing middle‑market companies in Georgia.

REPAY’s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with company wide meetings where our leaders share company vision and encourage employees to ask questions.

FUN WORK ENVIRONMENT & GREAT TEAMS We offer it all:…