Benefits Manager

Join to apply for the Employee Benefits Manager role at Atlanta Public Schools

The Employee Benefits Manager assists in the planning, coordination, and administration of employee health, wellness, and retirement benefit programs, including open enrollment and process improvements. Supports the Benefits Director by serving as a liaison for the State Health Benefit Plan (SHBP) and Teachers Retirement System (TRS), ensuring compliance with federal and state regulations and delivering superior service to employees.

Education:

• Bachelor’s degree in human resources, business administration, finance, economics, or related field required; master’s degree preferred
• Additional years of equivalent professional experience may be considered in lieu of the degree requirement

Certification / License:

• Professional certification preferred (e.g., CCP, PHR, SPHR, SHRM-CP, SHRM-SCP, pHCLE)
• Valid driver’s license and reliable transportation to attend off‑site meetings as needed

Work Experience:

• Minimum 5 years of progressive experience in compensation and classification, including supervisory or team leadership experience
• Experience working with HRIS and ERP systems for benefits administration
• Experience in K–12 education or public sector preferred

• Administers and oversees all employee benefits, including health, dental, vision, life, disability, wellness, and retirement plans (TRS, 403(b), 457(b)).
• Serves as district liaison for SHBP and TRS, ensuring accurate eligibility, enrollment, and premium reconciliation.
• Leads annual Open Enrollment, benefit fairs, and employee education initiatives; prepares related communications.
• Manages vendor relationships and monitors vendor performance to ensure accuracy, compliance, and service excellence.
• Oversees accounting, reconciliation, and auditing for all benefit programs; prepares required federal, state, and internal reports.
• Analyzes claims/utilization data, identifies trends, and recommends plan design or process improvements to control costs and enhance employee experience.
• Resolves escalated employee benefits issues with a focus on accuracy, timeliness, and customer service.
• Leads development and continuous improvement of Standard Operating Procedures (SOPs) for benefits administration.
• Prepares and presents reports, metrics, and recommendations to senior leadership.
• Stays current on industry best practices and emerging benefits trends.
• Required to have prompt, regular attendance in person and be available to work on‑site during regular business hours and as needed.
• Perform other duties as assigned by the appropriate administrator or their representative.

• Demonstrated experience in employee benefits administration and process improvement.
• Strong understanding of benefits compliance requirements and regulatory guidelines.
• Proven ability to analyze data, develop metrics, and lead operational enhancements.
• Strong leadership, team management, and coaching skills.
• Strong organizational and time management skills.
• Ability to collaborate effectively with diverse stakeholders across the organization and influence outcomes through data and relationship-building.
• Effective at managing multiple priorities and projects from initiation to completion with accuracy and attention to detail.
• Demonstrated ability to maintain discretion and confidentiality and exercise sound ethical judgment.
• Excellent verbal and written communication skills, including the ability to draft formal documentation and reports and deliver presentations.
• Proficiency in HRIS systems, Microsoft Office Suite, Google Workspace, and other business productivity applications.
• Experience in the public sector or educational institutions preferred.

The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change…