Payroll Senior Specialist

Join to apply for the Payroll Senior Specialist role at Intuit
.

The Payroll Specialist is responsible for proactive collaboration with customers and key internal business partners within the Global Payroll Organization. The position will include reviewing employee payroll records and hours worked, calculating wages, preparing, and processing employee payments, with a keen focus on exceptional customer service. Must be able to handle ambiguity, work in an agile and fast‑paced environment, be self‑motivated to understand the total picture, and propose recommendations for change in support of operational excellence.

• Assists with processing full payroll cycles for 15,000+ employees on a bi‑weekly basis, inclusive of exempt and non‑exempt employees.
• Processes terminations including final pay calculations.
• Reviews wage calculations and audit reports for accuracy while making necessary adjustments/corrections.
• Tracks and processes leave of absence (LOA) to calculate supplemental pay for employees.
• Audits HRIS Workday daily file feed into ADP to ensure data accuracy.
• Resolves payroll employee service request cases (Tier 2 support for escalations).
• Initiates stop payments and direct deposit reversals.
• Researches and manages outstanding/uncashed check or direct deposit issues.
• Enforces pay policies (e.g., holiday worked, on‑call, overtime, calculation basis for deductions, etc.) to ensure compliance.
• Audits and validates inputs in the time and labor system.
• Runs and reviews timesheet export reports from Workday to interface with the ADP Payroll system.
• Processes over‑payment calculations and collection.
• Creates and maintains SOPs (standard operating procedures) and job aides for payroll processing and timekeeping tasks.
• Provides exemplary service and responds to complex payroll‑related inquiries from employees, managers, HRBPs, HR Data Services, HR Connect, and external third‑party vendors.
• Communicates effectively with various levels of management to ensure high level of customer support and positive customer interactions.
• Works in a team environment by coordinating with other team members in the processing of payroll.

• College degree preferred.
• CPP/FPC certificate a plus.
• 3+ years of experience in payroll related responsibilities.
• Applies documented rules, past practices, or instructions on an independent level.
• Ability to work in a fast‑paced environment even during times of ambiguity.
• Demonstrated ability to hold information confidential with excellent judgment.
• Understanding of payroll processing within a shared services environment.
• Solid time management skills with an ability to prioritize assignments in a dynamic work environment.
• Proficient computer, organizational, analytical, research and problem‑solving skills.
• Working knowledge of Excel, proficient with all other Office applications.
• Completes self‑initiated training necessary to remain current on payroll practices.
• Ability to learn processes quickly for more efficient and effective results.
• Experience with Workday and ADP systems (Global view) highly preferred.
• Excellent interpersonal skills, positive attitude, flexibility, and a willingness to learn.
• The ability to adapt to change and adjust to the business needs.

Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. This position will be eligible for a cash bonus, equity rewards, and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job‑related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Bay Area, California: $42.00–56.50 per hour
Southern California: $43.00–58.50 per hour

Mid‑Senior level

Full‑time

Human Resources

Software Development