Manager, Health and Welfare

Note:

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Work Shift:

Day

Work Day(s):
Monday-Friday

Shift Start Time: 8:30 AM

Shift End Time: 5:00 AM

Worker Sub-Type:
Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture:
People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Manages the delivery, administration, and continuous improvement of Children's health and welfare benefits, wellbeing, and tuition assistance programs. Translates benefits strategy into effective operational plans, processes, communications, and employee experiences. Leads the benefits team and partners with carriers, vendors, and internal stakeholders to ensure programs are administered accurately, efficiently, and in compliance with applicable laws, regulations and internal policies. Leverages data, technology, employee feedback, and operational insights to enhance service delivery, strengthen program effectiveness, and reduce administrative complexity.

• Minimum of 5 years of progressive experience in health and welfare benefits, wellbeing programs, Total Rewards, Human Resources, benefits consulting, benefits administration, or a related field
• Experience leading, coaching, and directing the work of team members and cross-functional partners.
• Demonstrated experience managing complex benefits processes, annual enrollment cycles, implementations, or operational initiatives.
• Experience managing carrier, vendor, consultant, and third-party administrator relationships and service performance
• Experience using data, reporting, and operational metrics to identify issues, evaluate effectiveness, and recommend improvements
• Experience partnering across HR, Payroll, Finance, Legal, HR Technology, Employee Health, and other business functions.

• Experience with process improvement, technology implementation, automation, or service-delivery enhancement preferred.
• Healthcare industry experience preferred.
• CEBS or other relevant benefits or Human Resources certification.
• Experience with Workday or a comparable human capital management platform.
• Experience with benefits administration platforms and vendor integrations.

• Bachelor’s degree in Human Resources, Business Administration, Finance, Healthcare Administration, or a related field

• No professional certifications required

• Strong knowledge of health and welfare benefits, wellbeing, and tuition assistance administration, including eligibility, enrollment, vendor management, compliance, communication, and employee service.
• Working knowledge of ERISA, HIPAA, COBRA, ACA, and other federal and state requirements
• Demonstrated ability to lead and develop employees, set clear expectations, provide effective coaching, and hold team members accountable for results.
• Strong operational leadership skills with the ability to translate strategy into clear plans, processes, responsibilities, and deliverables.
• Strong analytical and problem-solving skills, including the ability to interpret benefits, financial, service, and employee experience data.
• Ability to manage multiple priorities, annual program cycles, and time-sensitive deliverables in a complex environment.
• Demonstrated ability to troubleshoot complex issues, identify root causes, and implement sustainable solutions.
• Experience…