Human Resources Manager

SUMMARY:

Summary:

Plans and administers all policies relating to all phases of Human Resources activity by performing the following duties personally or through subordinate personnel.

The Branch General Manager or the Human Resources Director may assign other duties.

• Participates in company wide Human Resources initiatives and projects; assists with implementations at the Branch Operations level;
• Maintains applicant flow and sourcing methods; sources hourly candidates for the Branch Operations, including placing advertisements, attending career fairs, directing sourcing, and job posting both internally and externally;
• Plans and conducts new employee orientation to ensure quality training of organizational policies, procedures, and culture; schedules Initial Security Officer Training (ISOT) and Pre-Assignment Training for new hire personnel;
• Assists the Branch General Manager in administering additional branch training as needed;
• Creates and enters new employee personnel information into the HRIS;
• Assists in orientation to benefits programs such as life, health, dental, and disability insurance, pension plans, vacation, sick leave, leaves of absence, and employee assistance;
• Ensures compliance with State and Federal regulations, as well as company policies and procedures;
• Advises management in appropriate resolution of employee relations issues; drafts counseling documents and participates in disciplinary procedures.
• Keeps records of personnel transactions such as hires, promotions, transfers, performance reviews, separations/terminations, and employee statistics for government reporting. Records and tracks EEO data relative to new employee applicant flow data;
  Maintains new applications as specified by the EEO Administrator;
• Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment with the Human Resources Director;
• Responds to inquiries regarding personnel policies, procedures, and programs;
• Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations;
• Prepares reports and recommends procedures to reduce absenteeism and turnover;
• Represents the organization at personnel-related hearings and investigations;
• Participates in company Quality Assurance initiatives, including record keeping, training, and auditing.
• Oversees employee engagement activities such as monthly branch luncheons, employee of the month recognition, and yearly tenure events.
• Coordinates all recruitment efforts when the branch recruiter is absent.

Directly supervises Human Resources employees. Carries out supervisory responsibilities in accordance with the company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving
  - Identifies and resolves problems promptly;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem-solving situations;
  Uses reason even when dealing with emotional topics;
• Technical Skills
  - Pursues training and development opportunities;
  Strives to continuously build knowledge and skills;
  Shares expertise with others;
• Interpersonal Skills
  - Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things;
• Oral Communication
  - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification;
  Responds well to questions;
  Demonstrates group presentation skills;
  Participates in meetings;
• Written Communication
  - Writes clearly and informatively;
  Edits work for spelling and grammar;
  Varies writing style to meet needs;
  Presents numerical data effectively;
  Able to read and interpret written information;
• Leadership
  - Exhibits confidence in self and others;
  Inspires and motivates others to perform well;
  Effectively influences actions and opinions of others;
  Accepts feedback from others;
  Gives appropriate recognition to others;
• Managing People
  - Includes staff in planning, decision-making, facilitating, and process improvement;
  Takes responsibility for…