UX Designer

Principal Creative Recruiter at Synergis - CPACC Staff UX Designer

Location: Atlanta, GA (Hybrid – 4 days onsite, remote Fridays)

We’re looking for a Staff UX Designer to lead strategic design initiatives, supporting internal pricing tools that drive value for Merchandising and Product teams. This role will focus on defining the UX strategy for a new feature within an advanced pricing platform that leverages AI/ML to improve strategic price planning and decision‑making.

You’ll partner closely with Product and Engineering teams to align goals, shape research and design strategy, and deliver elegant, data‑driven design solutions that maximize efficiency and empower business stakeholders.

If you’re a designer who thrives on balancing stakeholder needs, shaping vision, and executing with hands‑on design excellence—this is a great opportunity to make an impact.

• UX Research & Strategy (45%) – Lead and participate in cross‑functional discussions with Product, Engineering, and Pricing Strategy partners. Align on challenges, goals, and user motivations within pricing analysis and strategy workflows. Drive empathy‑building and ideation sessions to define design needs and opportunities. Conduct primary and secondary research, analyze insights, and explore innovative AI/ML applications. Develop design aspirations and future‑state concepts;
  
  support backlog prioritization and iteration planning. Contribute to post‑release measurement and continuous improvement plans.
• UX Design Execution & Delivery (45%) – Lead collaborative workshops, using tools such as Miro to translate insights into actionable design direction. Create research and synthesis artifacts—personas, current/future state journeys, service blueprints, and experience roadmaps. Deliver detailed task analyses, user flows, screen flows, wireframes, and high‑fidelity prototypes. Design interfaces emphasizing data visualization, editing, filtering, approval workflows, and notifications. Partner with Product and Engineering on user stories and acceptance criteria.
• Experience Excellence & Governance (10%) – Support organization‑wide initiatives related to persona development, journey management, and UX measurement. Contribute to advancing design maturity through AI/ML exploration and experience metrics.

• Reports to:
  
  Senior Manager, Enterprise UX
• Direct Reports:
  None

• Bachelor’s degree (or equivalent experience) in UX Design, HCI, or related field.
• 5+ years of professional UX design experience.
• Legally authorized to work in the U.S.

• 5–7 years of UX design experience, ideally within enterprise, retail, or merchandising environments.
• Proven experience partnering with cross‑functional teams in Product and Engineering.
• Familiarity with emerging AI/ML practices and data‑driven design.
• Strong ability to navigate ambiguity, plan strategically, and execute complex design programs.
• Expertise in design systems, service design, and journey mapping.
• Exceptional visual design and storytelling skills.
• Highly collaborative, adaptable, and comfortable working across multiple business units.

• Planning & Aligning
• Strategic Thinking
• Action Orientation
• Effective Communication
• Customer Focus
• Results‑Driven
• Resilience & Adaptability

• Hybrid/Flex schedule: 4 days onsite, remote on Fridays.
• Primary location:
  Atlanta, GA

The hourly pay range for this position (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location) is $65.00 to $70.00/hr benefits available to full‑time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of…