Field Service Technician

Overview

Our client is looking for a Field Service Technician for a 2-month contract in Atlanta, GA 30301. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Contract Duration: 2 months.

• Drive to client sites and provide general IT support to multiple customers (retailers, banks, etc.).
• Run break-fix and IMAC calls, and support clients; the level of support will vary depending on the customer, but may include printers, laptops, servers, network devices, and other technology.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems, such as desktops, POS devices, and printers.
• Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed.
• Maintain good customer focus, meeting deadlines and service level agreements (SLAs).

• 2-5 years hardware repair hands-on experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system.
• Hardware installation/configuration and Network cabling (install/pull) experience.
• Lexmark certifications and experience.
• Experience with Lexmark printer break-fix and equipment installs, and HP, Dell, and Lenovo.
• Previous Field Service and/or Desktop, POS, printer Break/Fix experience.
• Excellent technical troubleshooting and customer service skills.
• Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly).
• Active driver s license.
• CompTIA A+

Posted By:
Kenny Edgerton