Systems Analyst Lead

Job Summary

Systems Analysts are responsible for evaluating and improving the institution's information systems to meet the needs of users and enhance operational efficiency. This role involves gathering requirements, analyzing processes, and collaborating with stakeholders to implement effective technological solutions.

• Gather and analyze requirements from stakeholders to understand their needs and identify opportunities for improving information systems within the institution.
• Evaluate existing systems and processes, documenting findings and providing recommendations for enhancements to increase efficiency and effectiveness.
• Conduct testing and validation of new systems or updates to ensure they meet specified requirements and function as intended.
• Provide training and support to end‑users on new systems and processes, facilitating a smooth transition and promoting user adoption.
• Develop and maintain documentation related to system specifications, processes, and user guides to ensure clarity and accessibility for stakeholders.
• Monitor system performance and user feedback, identifying areas for improvement and working with teams to implement necessary changes.
• Stay informed about industry trends and emerging technologies, evaluating their potential impact and relevance to the institution's needs.
• Collaborate with technical teams to design and implement new systems or modifications, ensuring alignment with user requirements and institutional goals.
• Collaborate with project managers and other team members to ensure that technology initiatives are completed on time and within budget.
• Perform other job-related duties as assigned.

• Educational Requirements: Bachelor's Degree in a related discipline or equivalent combination of education and experience.
• Other
  
  Required Qualifications:
  
  Georgia Fourth Class Boiler License;
  Valid Georgia Driver's License. May require handling of hazardous materials and working in areas near rotating machinery, live electrical wiring, high‑pressure liquids and gases and heated surfaces. May require lifting objects up to 75 pounds, working in confined spaces, exposure to high noise levels, climbing ladders and standing/walking on scaffolding. May require work outdoors in adverse weather conditions. Wearing of full‑face respirator may be required.
• Required Experience: Six or more years of relevant experience.

• Additional
  
  Preferred Qualifications:
  
  Technical leadership skills.
• Preferred Educational
  
  Qualifications:
  
  Master's Degree in a related discipline or equivalent.
• Hands‑On
  
  Experience:
  • Using no‑code/low‑code tools (like Power Automate, Zapier, and Mulesoft) to automate enterprise workflows.
  • Scripting for advanced data operations (e.g., complex extraction, transformation, and automation) using Power Shell or Python.
  • Leading requirements sessions with real‑time visual modeling and diagramming.
  • Enhancing platform‑level applications through strategic reconfiguration, scripting, and performance tuning (e.g., M365 tenant applications SharePoint/Teams/Bookings, EMS, Tableau, Lucidlink, Media Valet, Click Up, Intune).
  • Integrating cloud hosted applications and storage solutions (Azure, AWS).
• Hands‑On Process & Methodologies:
  • Security awareness:
    Identity & access management, data governance.
  • Modeling techniques:
    Architecture, business process, data flow, UML, BPMN, RAD.
  • Software Development Lifecycle:
    Agile, CI/CD, Dev Ops.
  • Service Delivery frameworks: ITSM, ITIL.
  • Project management methodologies: PMP.
• Technical Proficiencies:
  • Microsoft Power Automate, Power Apps.
  • Microsoft SharePoint/Teams (modern sites, tenant‑level admin).
  • Power Shell, Python, JavaScript.
  • HTML, CSS, JSON.
  • RESTful APIs.
• Durable/
  
  Soft Skills:
  • Strong visual communication and modeling skills.
  • Highly‑structured, process‑oriented work habits.
  • Continuous improvement mindset.
  • Skilled presenter with experience in group training and executive briefings.
  • Experience working in university or higher education environments.

Salary range: $90,979 (Min) - $132,784 (Max)

• Advanced knowledge of complex concepts, practices and procedures associated with IT systems…