Principal Enterprise Analyst, Salesforce

Principal Enterprise Analyst, Salesforce

Principal Enterprise Salesforce Analyst will work closely with internal business customers to understand business requirements and partner extensively with Professional Services, Customer Service, Sales, Marketing, Finance, and Accounting teams for the creation and analysis of business requirements and functional design.

* This position does not offer relocation and requires the candidate to live in the Atlanta area*

• Possesses and applies moderate to complex knowledge of particular product or platform to the completion of assignments
• 3+ years experience interfacing and partnering with vendors
• 3+ years experience assisting in strategy/roadmap and planning
• High proficiency in Microsoft Office suite products
• Good proficiency with Microsoft Project or similar project management tool and project management skills
• Strong communication skills and ability to communicate at all levels of the organization (technical and business)
• 2+ years experience leading/mentoring more junior staff members
• Highly self-motivated, directed, ability to work independently and be results-driven
• 7+ years experience translating requirements into test scripts
• 5+ years experience with Business Process Management to include building and documenting business process flows using MS Visio or similar diagraming software
• 5+ years experience with SharePoint for document management and sharing
• 5+ years experience with IT ticketing software (Quality Center, Service Now, JIRA)
• 3+ years experience in agile/waterfall software delivery methodologies
• 3+ years experience using Jira, Bitbucket and Confluence agile toolsets or similar
• 5+ years experience working with small, geographically distributed teams
• 5+ years experience working both independently and in a team oriented, collaborative environment
• Ability to be flexible while delivering assignments with understanding that deliverables may change based on business needs
• 7+ years experience in business analysis, gathering requirements and implementing packaged application software, specifically  Service Cloud and/or Sales Cloud supporting core business processes
• 2+ years experience with Financial Force PSA
• 2+ years working with Lightning and Lightning components
• 3+ years practical knowledge/experience in importing data for use in report software, spreadsheets, graphs, and flow charts
• Proficient in  administrative skills, such as creating users, profiles, roles, custom objects, page layouts, flows, workflow rules, validation rules, lightning process builder, reports, dashboards
• 3+ years experience implementing CPQ/CLM, preferably with Salesforce
• 2+ years experience with Salesforce customer communities

• Mid-Senior level

• Full-time

• Information Technology

• Software Development

Atlanta, GA $116,000 - $152,250 (posted 2 weeks ago)