Systems Analyst Lead

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Georgia Tech is a top-ranked public research university located in Atlanta. This position, a Systems Analyst in the College of Lifetime Learning, focuses on evaluating and improving the institution’s information systems to meet user needs and enhance operational efficiency.

Atlanta, GA

Systems Analysts are responsible for evaluating and improving the institution's information systems to meet the needs of users and enhance operational efficiency. This role involves gathering requirements, analyzing processes, and collaborating with stakeholders to implement effective technological solutions.

• Gather and analyze requirements from stakeholders to understand their needs.
• Evaluate existing systems and processes, documenting findings and providing recommendations for enhancements.
• Conduct testing and validation of new systems or updates to ensure they meet specified requirements.
• Provide training and support to end‑users on new systems and processes.
• Develop and maintain documentation related to system specifications, processes, and user guides.
• Monitor system performance and user feedback, identifying areas for improvement.
• Stay informed about industry trends and emerging technologies.
• Collaborate with technical teams to design and implement new systems or modifications.
• Collaborate with project managers and other team members to ensure technology initiatives are completed on time and within budget.
• Perform other job‑related duties as assigned.

• Bachelor's Degree in a related discipline or an equivalent combination of education and experience.

• Six or more years of relevant experience.

• Technical leadership skills.
• Master's Degree in a related discipline or equivalent.

• Using no‑code/low‑code tools (e.g., Power Automate, Zapier, Mulesoft) to automate enterprise workflows.
• Scripting for advanced data operations using Power Shell or Python.
• Leading requirements sessions with real‑time visual modeling and diagramming.
• Enhancing platform‑level applications through strategic reconfiguration, scripting, and performance tuning (e.g., M365 tenant applications SharePoint/Teams/Bookings, EMS, Tableau, Lucidlink, Media Valet, Click Up, Intune).
• Integrating cloud‑hosted applications and storage solutions (Azure, AWS).

• Security awareness:
  Identity & access management, data governance.
• Modeling techniques:
  Architecture, business process, data flow, UML, BPMN, RAD.
• Software Development Lifecycle:
  Agile, CI/CD, Dev Ops.
• Service Delivery frameworks: ITSM, ITIL.
• Project management methodologies: PMP.

• Microsoft Power Automate, Power Apps.
• Microsoft SharePoint/Teams (modern sites, tenant‑level admin).
• Power Shell, Python, JavaScript.
• HTML, CSS, JSON.
• Restful APIs.

• Strong visual communication and modeling skills.
• Highly‑structured, process‑oriented work habits.
• Continuous improvement mindset.
• Skilled presenter with experience in group training and executive briefings.
• Experience working in a university or higher education environment.

Salary range: $90,979 (Min) – $132,784 (Max)

The University System of Georgia’s core values are Integrity, Excellence, Accountability, and Respect. Georgia Tech upholds these standards and is committed to equal opportunity for all.

The Georgia Institute of Technology is an Equal Employment Opportunity Employer. The Institute provides equal opportunity to all faculty, staff, and students, including applicants for employment. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace.

Successful candidates must be able to pass a background check. Please visit policy library.