Desktop Support Technician​/Duluth GA​/Hybird

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Our team is working with an enterprise client in the consulting space, supporting a variety of business. They’re looking to add a Desktop Support Technician as they continue to acquire new business. You will act as a lead for escalating complex issues and support industry best practices. You will focus on supporting computer systems hardware and peripherals, and be the point of contact for all technical and configuration matters.

Ideal candidates have 5+ years of experience as a Desktop Support Technician in a Windows environment. You will monitor desktop compliance (SCCM client health, MS Patch compliance), initiate VLAN requests, and recommend process improvements. You will also maintain the site master document. This organization has grown nationwide; you will be joining locally in Duluth, GA, 4 days a week, and must be local to the Atlanta area to apply.

• 5+ years of hands‑on IT support experience
• Advanced knowledge of Microsoft technologies:
  Office 365, Exchange, Active Directory
• Proficiency with Windows‑based environments
• Desktop compliance experience (SCCM, MS Patch)
• Experience initiating VLAN requests
• Bachelor’s degree in IT or related field (or equivalent experience)

• Serve as the SME for maintenance of the site master document
• Troubleshoot and resolve end‑user technical issues
• Ensure secure, efficient operation of all desktop systems

Must be currently authorized to work in the United States on a full‑time basis — now and in the future.

Posted By:
Andrew Reeves