Accommodations Analyst

Visa is a world leader in payments and technology, with over 259 billion payment transactions flowing safely each year between consumers, merchants, financial institutions and governments in more than 200 countries. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

The Accommodation Specialist will play a pivotal role in fostering an inclusive and supportive workplace by managing the end‑to‑end global accommodation process for employees. In this role you will serve as a trusted advisor and subject‑matter expert, guiding employees, managers and other stakeholders through the interactive process with empathy, professionalism and compliance expertise. The specialist will also collaborate on global accommodation projects, helping to scale and optimise processes across regions.

• Lead the interactive accommodation process for both medical and religious accommodation requests.
• Provide consultation and education to employees, managers and applicable stakeholders on accommodation procedures, legal considerations and best practices.
• Review and interpret medical documentation to determine eligibility and recommend reasonable accommodations where applicable.
• Facilitate discussions with stakeholders to develop and implement accommodation plans.
• Track and document all accommodation requests, decisions and follow‑up actions in compliance with legal and internal standards.
• Support global accommodation initiatives, including streamlining processes and handling global accommodation requests.
• Contribute to continuous improvement efforts to enhance the employee experience and operational efficiency.
• This is a hybrid position; days in office will be confirmed by the hiring manager. The position is not eligible for sponsorship.

Basic Qualifications:

• Bachelor’s degree and 2+ years of Human Resources or related experience.
• Experience with accommodation processes.
• Familiarity with HRIS systems (e.g., Workday) and case‑management tools (e.g., Service Now).

Preferred Qualifications:

• 2+ years of accommodations and/or leave administration experience with a bachelor’s degree.
• Strong knowledge of ADA, FMLA and other relevant employment laws.
• Experience supporting global HR or accommodation programs.
• Excellent communication, documentation and stakeholder‑management skills.
• Proven ability to manage sensitive and confidential information with discretion.
• Strong organisational skills and attention to detail.

• Work hours vary upon the needs of the department.
• Travel requirements: 5‑10 % of the time.
• Mental/
  
  Physical requirements:
  
  The position will be performed in an office setting; the incumbent will sit and stand at a desk, communicate in person and by telephone, and frequently operate standard office equipment.

U.S. applicants only:
The estimated salary range for this position is $73,400 to $99,000 per year, which may include potential sales incentive payments. Salary may vary depending on job‑related factors including knowledge, skills, experience and location. This position may also be eligible for bonus and equity. Visa offers a comprehensive benefits package that may include Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off and a Wellness Program.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.