Lead Business Analyst

Overview

As a Lead Business Analyst supporting the ICE Clearing Technology team, you will be responsible for defining the functionality of ICE's post‑trade and risk product and service offerings, principally in the futures and options markets. Serving as the primary liaison between stakeholders and a software‑development team, you will lead and coordinate the translation of business needs into system requirements for large‑scale development projects.

This exciting role requires transforming complex business problems into precise implementable system requirements and owning the process front‑to‑back.

• Work with business users across multiple business units to formulate reconciled requirements, workflows, and use case analysis for new enhancement requests
• Organize and run requirements gathering sessions, reviews and issue resolution involving multiple stakeholders and time zones.
• Reconcile conflicting requirements with stakeholders
• Recognize and communicate the impact new systems and features have on existing systems
• Develop analysis artifacts including use‑cases, activity diagrams, user‑interface schematics, business rules, technical specifications, process flows, and API documentation
• Adhere to change‑control procedures to ensure requirements changes are agreed to by the release team and stakeholders
• Conduct demonstrations and training sessions, and assist end users to adopt the tools developed by the team
• Produce end‑user documentation, including release notes and guides
• Query and compile data to support management and sales strategic analysis
• Support the technical development and quality‑assurance efforts, as required
• Assist project management to prioritize and track requested system enhancements

• Bachelor's degree or comparable experience is required, preferably in Economics, Finance, Mathematics or Computer Science
• 7+ years' software product development, business analysis, quality assurance, or related experience
• Strong business‑writing and excellent communication skills required
• Competence in data analysis, and Microsoft Office tools (particularly SQL, Word and Excel)
• Highly detail‑oriented, with keen organizational skills
• Ability to multitask and work independently, in a fast‑paced environment and within deadline
• Commitment to customer service and on‑time product delivery

• Trading, clearing or banking‑industry experience preferred
• Strong understanding of web applications, data structures, API, XML, HTML, Jira, Confluence

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.