Director, ERP Platforms - Atlanta, GA; Hybrid

Director, ERP Platforms - Atlanta, GA (Hybrid)

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By combining state-of-the-art data science techniques, cutting-edge Internet of Things (IoT) technologies, and Software as a Service, we enable a more connected, intelligent and efficient supply chain. We’re creating value from massive, connected data. Our unmatched insights illuminate more than 300,000 supply chains, more than a million customers and partners, and over 300 million physical assets that are constantly on the move around the world.

CHEP is a Brambles / BXB Digital company, the global leader in supply chain logistic solutions operating through the CHEP brand. Brambles Limited is listed on the Australian Securities Exchange (ASX) and has its headquarters in Sydney, Australia. Operating in more than 60 countries, with its largest operations in North America and Western Europe, we employ more than 14,500 people and own over 550 million pallets, crates and containers through a network of approximately 850 service centres.

The principal purpose of the ERP Platform Lead role is to direct the creation of value through enterprise resource planning applications through quality, performance and value-driven governance, thus aligning the ERP platforms function across the business to promote and facilitate optimization, stability, security, and efficiency.

The ERP Platforms Lead will be responsible for direct management of corporate ERP technologies and teams while driving platform strategies considering business priorities and external market innovation in the function. Corporate core ERP applications are the backbone of the organization supporting Finance, Inventory Management, Supply Chain and other critical business functions. As part of this role, the ERP Platforms Lead is accountable for the day‑to‑day execution of platform services including development, data governance, platform support, and strategic direction across the corporate landscape.

The role will be accountable for the evaluation and monitoring of all ERP services required, linking the business benefits created by resilient, responsive, and stable platform usage consumed by a growing corporate global business user base. In addition, the ERP Platforms Lead will be accountable to collaborate with the wider Technology Services (TS) organization (primarily the Finance, Supply Chain function) on portfolio demand and delivery performance metrics.

The role will maintain, incorporate, and provide facilitation of governance methods, standards, and principles across all processes and capabilities relative to ERP platforms. These methods, standards, and principles will be developed, adopted, and embedded by the wider platform, product, and analytics teams across all business units looking to integrate ERP data with complementary systems and people. Governance processes and practices include, as a minimum, ERP service management, vendor selection and management, risk management, ERP technologies roadmap and platform management (upgrades and modernization), service catalogue, project support, and reporting.

Direct Reports: 6‑7

Total (direct & indirect): 40‑50

Countries:
Global

Locations:
All corporate locations

• Adherence and consistent delivery of ERP service level agreements defined by a ERP service catalogue (measured by TS scorecards)
• Alignment of TS programs and business strategic goals including leadership of ERP platform deployment and execution (measured by corporate wide portfolio scorecard)
• Delivery of project milestones and quality criteria (measured by exceptional non-conformance)
• Compliance with TS technology and resource budgets (measured by periodic budget reviews)
• Successful delivery of functional/personal objectives (measured by annual PDP)

• Provide strong leadership and direction by setting clear objectives and priorities with alignment with the Finance and Supply Chain program functions by defining ERP platform services, strategies, and roadmaps and communicating to applicable ERP audiences.
• Constructively partner with functional…