Executive Cybersecurity Program Director

Executive Cybersecurity Program Director

Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand. Our comprehensive suite of security services, from strategic advising to 24‑hour monitoring and management, provides an organizational view of security focused on results and recommendations valuable to both business and technical leaders. We're growing quickly because our clients and the market seek these outcomes and the data to explain, promote, and justify their security investment and mission.

The Role

The Executive Project Director will lead governance and operational oversight for enterprise cybersecurity programs under complex managed security service frameworks. This role ensures alignment with contractual obligations, governance standards, and cross‑functional service integration across multiple towers.

What you'll do Client Coordination and Satisfaction

• Identify and develop close, collaborative relationships with key client stakeholders
• Fully internalize client and contract expectations, clarifying any unclear deliverables, expectations, or timelines
• Maintain open communications with all appropriate client, partner, and internal resources to ensure shared understanding and commitment to project goals
• Act as NuHarbor Security project senior contact for client and internal teams

Governance & Compliance

• Establish and maintain governance structures, including item master, run books, rules of engagement, and change management processes.
• Ensure compliance with state and federal regulations, NIST CSF, CIS Controls, and GTA policies.
• Support periodic audits and maintain audit trails for legislative and contractual compliance.

Cross‑Functional Coordination

• Drive collaboration across service towers, customers, and third‑party vendors.
• Maintain integrated Service Management Manual and collaborative work spaces for documentation and communication.

Service Management

• Oversee ITSM processes such as Service Level Management, Change Management, Incident Management, and Problem Management.
• Manage Service Catalog, Availability, Capacity, and Continuity Management.
• Ensure accurate configuration and asset management through CMDB and CMS.

Program & Transition Management

• Lead onboarding and transition planning with PMO support.
• Develop and maintain project plans, templates, and reporting systems.
• Coordinate release and deployment management, service validation, and testing.

Security & Risk Management

• Implement security management processes and controls.
• Participate in incident response, forensic investigations, and vulnerability remediation.
• Conduct regular risk assessments and maintain a continuous security program.

Financial & Demand Management

• Track and report on IT service costs and utilization.
• Manage chargeback, invoice consolidation, and dispute resolution.
• Analyze service demand and optimize resource allocation.

Continuous Improvement & Innovation

• Conduct service reviews, process evaluations, and improvement planning.
• Participate in technical innovation forums and update technology plans.
• Maintain knowledge management systems and ensure accurate documentation.

Requirements

• Bachelor's degree in business, IT, cybersecurity, or related field.
• In lieu of a degree, two (2) years of experience in a related field.
• 15+ years managing large‑scale technology programs with complex governance structures.
• Proven experience in Big 4 consulting or large systems integrator environments.
• Expertise in governance frameworks, cybersecurity operations, and cross‑functional leadership.
• Strong communication and stakeholder management skills.
• Must be a citizen of the United States.

Additional capabilities that will differentiate you for this role

• 15+ years managing large‑scale technology programs with complex governance structures and multi‑tower integration.
• Proven track record working with Big 4 consulting firms or large systems integrators on projects exceeding $25M.
• Deep understanding of governance frameworks, ITIL processes, cybersecurity operations, and compliance standards (NIST CSF, CIS Controls).
• Ability to design governance models, lead onboarding and transition programs, and oversee ongoing…