Account Solution Engineer: Non-Profit

Overview

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 01/14/2026
. We’re looking for exceptional candidates to join the Solution Engineering team within Salesforce for Nonprofits.

• 2+ years of professional work experience, preferably in the non‑profit sector or software industry.
• Experience working in a fast‑paced, agile company.
• Previous sales experience preferred.
• Previous Salesforce Admin Experience preferred.
• Typical day in the life of a Salesforce SE looks like:
• Discover and analyze individual customer goals and challenges and map those to the Salesforce solution portfolio.
• Earn the ‘technical win’ by providing functionally compelling and relevant customer presentations, including demonstrations.
• Respond optimally to RFX’s.
• Proactively research and develop technical Points of View in alignment with Industry knowledge and understanding of the customer organization’s vision/mission.
• Design innovative solutions to address challenges and build those solutions on the Salesforce platform.
• Present customized story‑driven demonstrations aligned with key business value and solution differentiation.
• Build and maintain relationships with your sales team and primary contacts at your aligned accounts.
• Provide customer feedback to the product management and engineering teams to capture new customer requirements and improvements.
• Participate in training and certifications to acquire and maintain the knowledge necessary to be effective in role.
• Ability to travel domestically (up to 30%).

• Affinity with the non‑profit sector and mission‑driven organizations.
• Proficiency leading discussions with organizational leaders as well as individual contributors to understand business goals and strategies.
• Comfort addressing how technology (esp. Salesforce) can deliver value and impact in helping organizations achieve their goals and solve issues through discovery and demonstrations.
• Ability to work as part of a team to solve business and technical problems.
• Strong leadership, presentation and collaboration skills.
• Solid verbal, written, presentation and interpersonal communication skills.
• Proven time‑management & prioritization skills in a dynamic sales environment.
• Technical expertise in any of the following industries (CRM, AI, Analytics, Business Intelligence, Digital Marketing, Community Engagement).
• AI fluency ‑ ability to articulate the value of AI‑powered solutions in helping organizations scale their impact and achieve their mission more effectively.

• The ideal candidate has a background in either non‑profit management and operational roles, and/or Salesforce technology.
• Ability to create and deliver customer‑facing software demonstrations.
• Salesforce Admin 201 and Nonprofit Cloud Consultant certifications.

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

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