DOAS Senior System Analyst

Title:
Senior System Analyst

Location:
Atlanta, GA, Hybrid Need local Candidate Only

Duration: 6+ Months Contract

Visa:
Any Visa

Client:
DOAS, State of GA

Interview:
Final Round will be Onsite/F2F

Rate: $40 to $43/hr on C2C/1099

The ideal candidate will have a strong background in IT support, systems administration, and team leadership, with the ability to guide the resolution of complex technical issues, coordinate with third-party vendors, and implement solutions that enhance overall IT service delivery.

• Provide Complex Issue Resolution: Serve as the escalation point for technical issues, guiding the team in troubleshooting and resolving hardware, software, and network problems.
• Collaborate with Third-Party Vendors: Act as the primary contact for external vendors, coordinating support for advanced technical issues and ensuring timely resolution.
• Support Core IT Systems: Ensure proper management and support of technologies including Office 365, Active Directory, Exchange Server, Microsoft Teams softphones, VPN, RDP, and Windows operating systems.
• Research and Implement Technical Solutions: Recommend and implement solutions to improve efficiency and reliability.
• Develop and Maintain Documentation: Ensure comprehensive documentation of systems, processes, and troubleshooting procedures for team reference and knowledge sharing.

Necessary Skills and

Qualifications:

• Understanding of Windows Client and Windows Server in production environments.
• Configuration of Windows Infrastructure via Group Policy and/or scripts.
• Adept at using Powershell to automate and execute tasks.
• Basic understanding of the TCP/IP Stack and common services such as DNS and DHCP.
• Microsoft Enterprise Mobility Suite / Entprise Mobility + Security (EM+S) a plus.
• 3+ years of experience with Active Directory Domain Services (AD DS) upgrade, consolidation and migration projects.
• 2+ years of experience with Office/Microsoft 365 with at least one year of experience migrating mailboxes.
• 1+ years experience Active Directory Federation Services (ADFS) or Azure Active Directory and understanding of SAML 2.0 and cloud SSO providers
• Hands-on experience with AWS infrastructure management and supporting SharePoint environments would be a plus.
• Strong troubleshooting and problem-solving skills, with the ability to resolve complex technical issues efficiently.
• Experience in coordinating with third-party technical support vendors
  .
• Proficiency in creating and maintaining technical documentation.
• Relevant Microsoft certifications (e.g., Windows Server, Office 365, Azure) are highly desirable.
• Solid understanding of IT service management and ITIL best practices is a plus.
• Track record of continuous learning and adapting to new technologies.

Desired Skills and Attributes: