Senior Manager, Business Intelligence Delivery

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Business Intelligence Senior Delivery Associate to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

General Insurance is a leading provider of insurance products and services –focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.

The Data Office supports the overall General Insurance product by managing Data, Data Governance, and the presentation of the data (Business Intelligence Delivery).

We are seeking a highly experienced and motivated BI Application Support Lead to take ownership of BAU support operations for our Underwriting (UW) reporting applications. This role is critical to ensuring consistent application availability, compliance with internal and regulatory standards and ongoing enhancements of our BI capabilities.

You will be responsible for managing BAU support activities, engaging with business stakeholders, overseeing vendor staff, and maintaining production stability across multiple BI platforms. The role requires deep expertise in business intelligence tools, SDLC practices, data governance, and support operations.

• Participate in all the conversations with stakeholders to understand the detailed requirements

• Provide timelines and estimates

• Define Delivery priorities by communicating effectively with business partners, Data Architecture, Data Engineering, and IT project groups

• Implement adequate standards for application delivery

• Document all the key information and Design details

• Work with external teams viz. QA, UAT teams to ensure all the quality, delivery is maintained for all the deliverables

• Work with Vendor groups such as Sigma Computing to perform the required Proof of Concepts based on the Business needs

• 5-7 years in BI and Information delivery programs

• Strong understanding of Data warehouse concepts including Star schema / Snowflake based models

• Insurance Business knowledge and experience is preferred

• At least 3 years experience in Finance industry

• Experience in new Cloud based SAAS platforms such as Snowflake / Data Bricks and Sigma Computing software

• Release and Change management experience on various BI platforms like PBI, Tableau, Cognos

• Strong understanding of SDLC and BAU support/delivery practices

• Agile delivery and understanding of tools such as Rally to manage day to day activities

• Strategic thinking is a key with ability to understand and execute the long-term deliveries

• Must be highly proactive and self-motivated

• Ability to drive best practices

• Strong understanding of data visualization tools and advanced analytics software

• Undergraduate degree in a computer science, data analytics or equivalent demonstration of advanced technical abilities

This position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview

Ready to find new solutions? We would love to hear from you.

Veterans encouraged to apply

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

American International Group, Inc. (AIG) is a global leader in…