Sr. Manager, Data Science

ABOUT THIS POSITION

As the Sr Manager, Data Science, you will be a technical and operational leader reporting to the VP of Data Science. Your primary responsibility will be to lead a team of data scientists, driving the development and deployment of innovative data science solutions that support Waystar’s Altitude

AI™ platform and healthcare revenue cycle management (RCM) products. This role requires strong hands-on expertise in machine learning, a passion for mentoring, and the ability to deliver production-grade solutions that improve customer outcomes in a regulated environment.

Team Leadership & Project Execution

• Lead, mentor, and develop a team of data scientists, fostering a culture of technical excellence, collaboration, and continuous learning.

• Manage day-to-day operations of data science projects, ensuring timely delivery and alignment with business objectives.

• Oversee the implementation and monitoring of machine learning models, ensuring accuracy, compliance, and reliability in production settings.

• Collaborate with product, engineering, and analytics teams to integrate data science solutions into core platform offerings.

Technical Execution & Innovation

• Apply advanced machine learning techniques (classification, regression, clustering, NLP, LLMs, anomaly detection) to solve business and clinical challenges in healthcare RCM.

• Develop and maintain robust model governance processes, including versioning, monitoring, and drift detection.

• Support the evaluation and adoption of new technologies and tools to enhance data science capabilities.

• Participate in the design and execution of A/B tests and experiments to measure the impact of deployed models.

Collaboration & Communication

• Communicate technical findings and project status to stakeholders, including product managers and engineering leads.

• Contribute to the development of technical documentation and best practices for the data science team.

• Support the team’s professional development through coaching, training, and knowledge sharing.

• Bachelor’s or Master’s degree in Computer Science, Statistics, Engineering, or a related quantitative field.

• 7+ years of experience in data science or machine learning, with at least 2 years in a leadership or team lead role.

• Hands-on expertise in the full machine learning lifecycle, including model development, deployment, and monitoring.

• Experience with deep learning, NLP, and generative AI techniques (e.g., transformers, LLMs) preferred.

• Strong programming skills in Python and familiarity with ML frameworks (PyTorch, Tensor Flow, XGBoost).

• Experience working with healthcare, financial, or claims data is a plus.

• Excellent communication and collaboration skills.

Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty;

kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit  or follow @Waystar on Twitter.

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks +13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental…