GTA Senior Technical Business Analyst

GTA Senior Technical Business Analyst

Join to apply for the GTA Senior Technical Business Analyst role at Expedite Talent Solutions
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Acts as a liaison between the IT organization and the business partner. Analyzes business issues, defines requirements, and explains complex data flows to a wide range of audiences.

The state of Georgia is dedicated to modernizing court operations by building a Case Management System to increase consistency and efficiency. The project builds a modern statewide, secure, digital, cloud‑based system that interfaces across multiple courts, existing databases, and reporting systems. The Judicial Council of Georgia / Administrative Office of the Courts (JC/Client) will partner with suppliers to implement this system for Georgia's courts.

Key activities include: liaising between IT and business partners; analyzing business issues; defining requirements; creating screen designs; recommending automated system controls; determining operational objectives; evaluating output requirements; documenting systems requirements; identifying project milestones; constructing workflow charts; developing change management framework; conducting user acceptance testing; creating and maintaining end‑user documentation; and delivering training.

• Work on multiple projects/applications as a project team member.
• Serve as a subject matter expert for multiple projects/applications.
• Collaborate with software developers and business customers to ensure business needs are met.
• Identify and communicate business needs for complex software solutions.
• Translate needs into functional and non‑functional requirements.
• Elicit, analyze, and document multiple customers' business requirements.
• Participate in customer and project team meetings throughout the SDLC.
• Serve as a liaison between business partners and the development team.
• Utilize requirements elicitation techniques such as workshops, interviews, and shadowing.
• Develop, write, and communicate business and functional requirements, including use‑case narratives and diagrams.
• Articulate data flow concepts and answer technical and business questions.
• Create and maintain screen designs, user story maps, and process flow diagrams (Lucidchart).
• Maintain user stories in JIRA.
• Comply with the requirement to work in the office five days a week (this position is not a telework role).
• Perform other duties as assigned.

• Oral and written communication skills
• Interpersonal, consultative and facilitation skills
• Critical analysis skills
• Problem‑solving skills
• Technical awareness
• Management and leadership skills
• Knowledge of business processes and how new technology can support or enhance them

Minimum Education /

Experience:

• Bachelor’s degree in computer science, information systems, or equivalent work experience.
• Minimum of three (3) years of demonstrated, hands‑on experience on diverse data integration projects.
• Two (2) or more years of experience in advanced level use, evaluation, and implementation of appropriate tools for requirements elicitation, documentation, integration, and user acceptance testing.
• Advanced knowledge of requirements elicitation techniques, business modeling and use‑case design concepts, information systems, and software development life cycles.
• Experience defining API service calls (format and content of requests and responses) and collaborating closely with API developers.
• Experience creating clear, concise, and comprehensive data flow diagrams.
• Ability to explain complex data flows to a wide range of audiences using diagramming tools.

• Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System.
• Advanced level experience in software development methodologies (Agile, Scrum, Waterfall).
• Project management certification (PMP) or ITIL foundational certification.
• Experience with Lucidchart.
• Experience with JIRA.

Mid‑Senior level

Full‑time

Business Development and Sales

Accounting and Business Consulting and Services

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