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HelpDesk/Support Technical Support

IT Help Desk Lead Analyst – Onsite, Midtown ATL

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Insight Global
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading technology staffing firm is seeking an experienced Help Desk Team Lead for an onsite role in Midtown Atlanta. The position involves overseeing the daily operations of the IT Help Desk team, ensuring effective resolution of technical issues, and implementing continuous improvement strategies. Candidates should possess a minimum of 4 years of IT Help Desk experience, including 2 years in a leadership role, and a strong familiarity with ITSM tools like Service Now and Zendesk.

Excellent communication and problem-solving skills are essential for success in this role.
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