Manager of Analytics, Consumer Services

Manager of Analytics, Consumer Services page is loaded## Manager of Analytics, Consumer Services locations:
USA GA - Atlanta - Corporate Center V, 5 Concourse Parkway, Suite 2300time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
January 16, 2026 (15 days left to apply) job requisition :
JR0128708
** Manager of Analytics, Consumer Services – Denver, CO or Atlanta, GA
**** Manager of Analytics**!
*** Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.
***** Western Union powers your pursuit.
** In this role, you will develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks.  Identify trends and opportunities for growth through analysis of complex datasets.  Refine existing data sets and optimize existing reporting & dashboards for improved business insights to drive improved decision-making.
** Role Responsibilities
*** Create best-practice reports, dashboards and presentations based on data mining, analysis, and visualization
* Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data
* Work directly with functional areas to gather requirements, provide status updates, and build relationships
* Manage and develop a small team of data analysts.
* Developing and optimizing data analytics around U.S. Consumer Services performance including customer acquisition, engagement and usage with variations on retail and digital trends.  Active product statistic creation and dashboarding.
* Performance dashboard creation and optimization for all products across U.S. Consumer Services. Primarily focused on key revenue and engagement drivers.
* GTM Analytics - Promotional data analytics, SMS penetration analytics, paid search analytics and compilation of results into business insights for decision making.
* Web usage and failure point utilizing Adobe Analytics with new dashboards and insights to allow us to modify digital experience flows and customer call-to-actions.
** Role Requirements
*** 3+ years of data analytics and reporting experience.
* 1+ years in a lead or manager role.
* Bachelor’s in data analytics or similar field; MBA or Master’s degree is a plus.
* Advanced SQL
* Python or R, Power

BI or Tableau, Basic Snowflake knowledge.
* Ability to synthesize complex data sets. Ability to communicate complex topics in a simple way.
** We make financial services accessible to humans everywhere. Join us for what’s next.
** Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at .
** Salary
* * The base salary range is $100,000 – $130,000 USD per year, total on target compensation includes the base salary plus short-term incentives that align with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.
** Benefits
* * You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – specific benefits include:
*…