System Administrator

Collaborative Real Estate develops and manages research and innovation districts that empower universities, researchers, and entrepreneurs. We’re building communities that spark connection, accelerate ideas, and drive economic impact. As part of that mission, we’re strengthening our technology backbone with a dedicated System Administrator to support our growing team.

We’re looking for a hands-on System Administrator who will ensure our corporate technology platforms and third-party SaaS systems run smoothly, securely, and effectively. This role spans system administration, user support, and hardware/software management—making it a critical partner in keeping our teams connected and productive.

• Administer and optimize 10–20 core systems, including Yardi, Prism, and other SaaS platforms.
• Support client onboarding by ensuring seamless integration and system access.
• Serve as Tier 1 help desk support for troubleshooting, access, and technical requests.
• Oversee hardware procurement, configuration, and deployment.
• Monitor system performance and implement reliability and security solutions.
• Manage software licenses, renewals, and vendor relationships.
• Provide user training, documentation, and IT knowledge resources.
• Support cybersecurity awareness efforts (phishing checks, vulnerability monitoring).
• Maintain data backups and recovery protocols to ensure business continuity.
• Research and recommend tools and process improvements to enable growth.

• Bachelor’s degree in IT, Computer Science, or equivalent experience.
• 3+ years in system administration, IT support, or related roles.
• Experience with ERP/property management platforms (Yardi, Prism) a plus.
• Strong knowledge of system security, data protection, and IT best practices.
• Hands-on experience with Microsoft 365, Azure, AWS, or Google Workspace.
• Certifications preferred (CompTIA A+, Network+, Microsoft Certified).
• Excellent communication skills and a customer-first mindset.
• Ability to manage IT projects such as upgrades, migrations, or rollouts.

At Collaborative Real Estate, you’ll be part of a purpose-driven team shaping the future of innovation communities. We offer a dynamic environment where technology and people intersect, and where your work directly supports research, entrepreneurship, and collaboration.

We are dedicated to building a diverse workforce and inclusive culture. We do not tolerate discrimination of any kind and provide equal opportunity to all employees, clients, and vendors.

• Seniority level:
  Associate
• Employment type:
  
  Full-time
• Job function:
  Information Technology, Engineering, and Administrative
• Industries:
  Technology, Information and Media

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