Venue Technician - Atlanta

Venue Technician

Location: Atlanta

Reporting to: Technology Manager

Position Overview

As a Venue Technician, you play a key role in supporting the day‑to‑day technical operations of the venue. Reporting to the Technology Manager, your main responsibility is to help maintain and troubleshoot our racing simulators, AV equipment, and other venue systems to ensure everything runs smoothly for our guests and team. You’ll be hands‑on in identifying and resolving technical issues quickly, helping to deliver an exceptional experience for everyone in the venue.

Key

Areas of Responsibility

• Carry out routine checks and basic maintenance on all key technical systems to ensure optimal performance and minimal downtime. This includes simulators, PCs, laptops, printers, radios, POS systems, and other on‑site technology. Troubleshoot minor issues, and when necessary, elevate more complex problems to the Technology Manager or external engineers.
• Support the setup, testing, and monitoring of systems in coordination with the Technology Manager and external tech partners. Help ensure all systems are performing as expected during venue operations.
• Assist with daily upkeep of the venue, including lighting checks, touch‑up painting, basic repairs, and cleanliness inspections. Report any issues needing further attention and work with the Facilities team to maintain a safe, clean, and well‑maintained environment.
• Keep the Technology Manager updated on technical or facility‑related issues. Accurately log incidents, maintenance activity, and any repairs or replacements completed.
• Help train and guide team members on the correct use of simulators and basic troubleshooting steps. Provide frontline support during busy periods or events. Assist with event setup and support audio/visual requests as needed.
• Monitor usage of technical supplies and equipment, restock essential items, and assist with inventory checks. Report low stock or equipment needs to the Technology Manager.
• Carry out basic audits and regular system checks to ensure equipment is functioning safely and reliably. Report findings and follow up on issues as directed.

Skills Required

• At least one to two years of hands‑on technical support experience in a customer‑facing, fast‑paced environment (e.g., hospitality, events, entertainment, or leisure).
• Comfortable working with AV systems, simulators, or interactive technology, with the ability to troubleshoot and resolve issues efficiently during live operations.
• Strong team player with good communication skills; able to take direction, support colleagues, and work closely with management and external partners.
• Reliable, detail‑oriented, and able to manage multiple tasks while maintaining a high standard of work and safety in a busy venue.
• Ability to consistently demonstrate F1 Arcade Core Values.

Basic

Physical Requirements

Team members must be able to lift up to 50 pounds, stand and walk for extended periods, and perform frequent hand washing and sanitation. Working in hot or cold environments for extended periods of time, along with lifting, twisting, and reaching, is required. Team members must be able to communicate with guests and other team members and manipulate handheld and desktop devices.

F1

Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.#J-18808-Ljbffr