Security Operations Team Lead

The Company Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand. Our comprehensive suite of security services, from strategic advising to 24‑hour monitoring and management, provide an organizational view of security that is focused on results and recommendations that are valuable for both business and technical leaders. We re growing quickly because our clients, and the general market, are looking for these outcomes and for the data it gives them to explain, promote, and justify their security investment and mission.

The SOC Team Lead role serves as the technical and operational management head of a portion of the NuHarbor Security Analyst team. The Team Lead reports directly to the Security Operations Manager and is accountable for ensuring that the Analyst team operates effectively, professionally, in a timely manner and in the best interest of NuHarbor Security and our clients.

Lives by the NuHarbor corporate values:
Help Clients Win, Always Improve, Protect the House.

• Are responsible and accountable for analyzing security alerts, events, and trends to effectively communicate the value of NuHarbor services.
• Conduct investigations independently and provide actionable, context‑relevant escalations and recommendations to clients.
• Support the Security Analyst team with alert triage, classification, disposition, and escalation within SLA requirements.
• Serve as the primary technical escalation point for complex or high‑severity security incidents. Guide the investigation and response efforts to ensure timely and effective remediation.
• Perform regular quality assurance checks on analysts  work, including alert triage, investigation notes, and incident reports, to ensure accuracy, thoroughness, and adherence to established procedures.
• Provide constructive, real‑time feedback to analysts on their technical work and help them develop their skills in areas like forensics, malware analysis, and threat hunting.
• Contribute to the development, documentation, and refinement of SOC processes, standard operating procedures (SOPs), and incident response playbooks.
• Lead and participate in proactive threat hunting activities and assist in the analysis of emerging threats, vulnerabilities, and security trends.
• Develop, implement, and improve documentation and operational processes.
• Train, mentor, and support junior analysts autonomously.
• Perform threat hunting in client environments.
• Develop automation playbooks to reduce alert volume and increase alert fidelity.
• Develop and tune detections to support NuHarbor Detection Engineering Strategy.
• Develop recommendations and enhancements to mature a client s cybersecurity program.
• Demonstrate a team‑first mindset and proactively support operations without direct leader assignment.
• Communicate effectively with leadership regarding escalations or advanced threats that require additional after‑hour support.
• Perform 1‑on‑1 meetings with SOC analysts.

• Bachelor s Degree in a related field and five (5) or more years in Information Technology.
• In lieu of a degree, two (2) years of experience in a related technology field and relevant industry certifications are required.
• Demonstrated experience with SOC operations, executing security event triaging and tuning.
• Demonstrated experience writing runbooks and support procedures.
• Demonstrated experience as a technical lead for security operations.
• Strong understanding of Incident Response phases and demonstrated experience responding to security incidents.
• Demonstrated experience with security event triaging and threat hunting executed through both a SIEM and EDR toolset.
• Demonstrated experience with Endpoint Detection and Response (EDR) or Security Orchestration Automation and Response solutions.
• Crowd Strike.
• Splunk Enterprise Security.
• Demonstrated experience with scripting in industry standard languages in a manner that supports automation solutions.
• Demonstrated experience communicating and presenting to executive level client stakeholders.
• Excellent written and verbal communication skills.
• Previous experience in technical support or security‑focused…