Accela System Administrator

Knowledge, Qualifications, Skills, and Abilities:

Minimum three years of current, professional IT development experience

• Ability to generate simple and complex SQL queries from a specification document using PL/SQL (Oracle) syntax

• Experience creating and formatting reports using Crystal Reports

• Experiencing developing custom functionality using Java Script

• Experience creating custom database views

• Database and file management techniques

• Providing direct customer support and end user training

• Troubleshooting complex application, integration and performance issues

• Conducting root cause analysis and providing solutions that minimize the impact to the business

• Recommend and draft standards, policies and procedures that promote a stable and sustainable enterprise application environment

• Experience with Accela platform, including Automation, Citizen Access, and Data Manager is desirable

• Knowledge of the Accela database schema or aptitude to quickly learn

• Establish and maintain working relationships with employees, agencies, and vendors

• Effectively communicate orally and in writing

• Work with software vendors, contractors and industry experts in a lead role

Education

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field

• Equivalency:
Appropriate education and experience may substitute for education requirements.