Sr. Product Manager

Who You Are:

We are looking for a Senior Product Manager who thrives on solving meaningful customer problems in ways that create business value. This role follows the empowered product model where Product, Design, and Engineering work together to discover the right product, not just deliver features.

The Product Manager is accountable for product outcomes, not just output. You will lead the product lifecycle through discovery, deeply understand users, and partner closely with design and engineering teams.

Product Discovery

• Identify and deeply understand customer problems through interviews, data analysis, and field observation.
• Partner with design and engineering to test solutions through prototypes, experiments, and MVPs.
• Validate product ideas for desirability (customer value), viability (business), feasibility (engineering), and usability (design).
• Continuously refine hypotheses based on evidence.

Product Strategy & Vision

• Contribute to and communicate a clear product vision aligned to company strategy.
• Translate strategic objectives into measurable product outcomes.
• Build and maintain a prioritized roadmap based on impact and learning, not feature requests.

Cross-Functional Collaboration

• Partner with Design and Engineering as part of an empowered product trio.
• Work closely with stakeholders in Customer Success, Sales, Marketing, and Operations to align product direction and ensure business readiness.
• Communicate clearly with executive stakeholders, balancing transparency with focus.

Execution & Delivery

• Translate discovery insights into well-defined product requirements and user stories when ready for delivery.
• Collaborate with the team through the full development lifecycle—ensuring customer and business context is never lost.
• Use data and feedback loops to measure outcomes and continuously iterate.
• Strict adherence to HIPAA and compliance guidelines.

Outcome Ownership

• Define and track key product success metrics (adoption, retention, NPS, engagement, revenue impact, etc.).
• Track Profit and Loss on current clients and prospects.
• Take accountability for achieving product outcomes—not just delivering releases.

• 3–7 years of experience in Product Management or a related role.
• Proven ability to lead discovery and delivery in cross-functional teams.
• Strong understanding of modern product discovery and lean experimentation methods.
• Excellent communication and storytelling skills.
• Analytical mindset;
  Comfortable working with both quantitative (data, metrics) and qualitative (interviews, UX) research.
• Strong healthcare background with experience working with revenue cycle management operations, patient engagement platforms, and digital patient registration workflows.
• Background in agile product development, especially Scrum or Kanban.

Preferred:

• Experience working in an empowered product team environment (vs. feature teams).
• AI technology experience.

• You drive measurable customer and business outcomes.
• Your team feels empowered, not directed.
• You inspire confidence in leadership while protecting the team’s autonomy.
• Customers love the product because it solves real problems elegantly.

• Competitive salary
• Flexible Time Off + 8 paid holidays
• Paid Parental Leave
• 401(k) plan with matching employer contribution
• Discretionary annual bonuses & merit raises
• Hybrid work schedule
• Comprehensive benefits package, including medical dental, and vision insurance

Clearwave Corporation is a fast growing, innovative healthcare technology company based in Atlanta, Georgia that provides a complete patient‑engagement platform for specialty practices. Our solutions simplify patient experiences and help practices grow and scale in our ever‑changing healthcare environment, all to create a better all‑around healthcare experience. With proven ROI, Clearwave improves practice revenues, reduces staff workload, and enhances the patient experience.

Through self‑service scheduling and check‑in, patient communication, and insurance verification, Clearwave helps practices provide a digital‑first, convenient, compliant, and safe experience that patients have come to expect from healthcare…