IT Manager, Cloud Foundations | Platforms

How you'll help us Keep Climbing (overview & key responsibilities)

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

Delta is focused on sustaining a strong IT operation, growing our capabilities, and maximizing optimization across each of our tech hubs to elevate the travel experience for our customers and empower our 90,000 Delta people.

We’re committed to fostering innovation, and we’re excited to invite you to be part of our journey as we shape the future of technology at the world’s best airline.

Delta’s Reliability, Architecture & Infrastructure Services for the Enterprise (RAISE) organization is hiring an IT Manager to lead our Cloud Foundations & Platforms team — the group responsible for architecting and governing the enterprise AWS environment that powers Delta’s technology ecosystem.

RAISE (Reliability, Architecture & Infrastructure Services for the Enterprise) powers Delta’s global operations by delivering secure, reliable, and modern infrastructure platforms. Within RAISE, the Architecture Strategy & Cloud Experience organization serves as Delta’s center of excellence for cloud architecture and platform enablement. The Cloud Foundations & Platforms team defines how Delta engineers build, scale, and secure technology — setting enterprise standards for AWS and hybrid-cloud environments that support the company’s most critical systems.

The Cloud Foundations & Platforms team defines how Delta does cloud: setting the standards, patterns, and best practices that elevate every system and every team that builds on top of it. In this role, you will lead engineers who shape Delta’s AWS ecosystem — crafting the frameworks and automation that unlock speed, resilience, and security across the enterprise. It’s a role for leaders who thrive on scale, complexity, and impact.

This team collaborates closely with Delta’s Cloud Center of Excellence (CoE), bringing together architectural mastery and engineering innovation to drive transformative outcomes.

• Define and execute strategy for Delta’s AWS foundations, including networking, identity, security guardrails, and automation.
• Manage Delta's public cloud platforms, enabling cloud modernization and mission‑critical migrations to AWS.
• Oversee multi‑account AWS environments leveraging AWS Organizations and Control Tower for compliance, scalability, and performance.
• Partner with Enterprise Architecture, Cybersecurity, and Infrastructure Operations to align modernization roadmaps and resiliency frameworks.
• Drive adoption of Infrastructure-as-Code and automation tooling (Cloud Development Kit/CDK, Cloud Formation, Ansible Automation Platform)
• Advance Dev Ops maturity through self‑service provisioning and cloud‑native enablement.
• Integrate observability and monitoring frameworks (Cloud Watch, Dynatrace) to ensure proactive reliability management.
• Lead, mentor, and grow a team of AWS engineers and specialists, fostering a culture of excellence and accountability.
• Champion Delta’s values of Care, Integrity, Resilience, and Servant Leadership in day‑to‑day operations.
• Serve as a key voice in RAISE's public cloud practice, influencing enterprise standards and architectural best practices.

• Bachelor’sdegree in Computer Science, Engineering, or related field.
• 8+ years of experience in IT infrastructure, cloud engineering, or platform architecture.
• 5+ years of leadership experience managing technical teams.
• Deep hands‑on experience with AWS services (IAM, VPC, EC2, S3, Lambda, Cloud Trail, Config, Control Tower).
• Proven experience managing multi‑account AWS environments with strong security and compliance governance.
• Proficiency with Infrastructure-as-Code and automation tools (Terraform, Cloud Formation, Ansible Tower).
• Strong understanding of cloud architecture, network design, and automation best practices.
• Excellent…