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Platform Support Engineer — Escalations & Internal Tools

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Iterable
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 72000 - 112000 USD Yearly USD 72000.00 112000.00 YEAR
Job Description & How to Apply Below
A leading AI-powered customer engagement platform is seeking a Technical Support Engineer to join their world-class team in Atlanta, Georgia. This role focuses on solving technical issues, supporting the Iterable platform, and collaborating across teams to improve internal tools. Ideal candidates will have 1-3 years in technical support, experience with scripting, and a passion for operational efficiency. This position offers a competitive salary range of $72,000 - $112,000 plus excellent benefits including flexible PTO and wellness allowances.
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