Business Technology Manager

Atlanta Office Glenridge
5555 Glenridge Connector NE
Suite 750
Atlanta, GA 30342, USA

Warrenton Office
419 Belle Air Lane
Warrenton, VA 20186, USA

Greystone is a private national commercial real estate finance company with an established reputation as a leader in multifamily and healthcare finance, with over $12 billion in loan originations in 2024. The firm consistently ranks in the Top 10 for Fannie Mae & Freddie Mac multifamily loan originations and is the #1 Overall HUD Multifamily and Healthcare Lender in the country.

Greystone also ranks nationally as a top affordable housing, seniors housing, and small balance loan lender. At Greystone, charity is at the heart of who we are and what we do.

At Greystone, everything we do is driven by our purpose of improving others’ lives. As we work hard to maintain our ranking as a top national commercial real estate lender, our culture of caring and support is just as important. We don’t just say “Where People Matter” – we lead with this mantra every day to guide our actions and behaviors.

Greystone is committed to fostering and preserving a culture of inclusion. Belonging is at the heart of our culture of caring, integrity and excellence and is a driving force behind our entrepreneurial spirit and creativity.

Greystone IT is seeking an experienced and technically adept Business Technology Manager / Project Manager (BTM/PM) to lead medium - large, complex technology initiatives within the multifamily loan servicing space. This hands‑on role requires strong command of both business processes and IT systems, with proven experience managing the full project lifecycle from intake through post‑implementation. The ideal candidate has successfully delivered enterprise‑scale technology projects, is fluent in Agile delivery, and can partner directly with business leaders, subject‑matter experts, engineers, architects, and infrastructure teams to ensure solutions are robust, scalable, and aligned with business needs.

• Lead complex IT projects supporting commercial real estate finance technology initiatives, including enterprise system implementations, data integrations, digital platform enhancements, and cloud‑based technology solutions.
• Plan, manage, and execute projects from inception through delivery, ensuring alignment with organizational strategy, PMO standards, and regulatory requirements within the financial services environment.
• Drive Agile project delivery by facilitating Scrum ceremonies (Sprint Planning, Daily Stand‑ups, Reviews, and Retrospectives), maintaining visibility into team progress, and promoting accountability across all stakeholders.
• Define and manage project scope, schedules, budgets, and resources to ensure successful outcomes that meet business, technical, and compliance objectives.
• Identify, assess, and mitigate risks across technology, operations, and vendor dependencies to ensure smooth delivery of enterprise‑grade solutions.
• Collaborate closely with cross‑functional partners — including business stakeholders, product owners, engineers, QA, data teams, and infrastructure — to align technical solutions with business goals and client requirements.
• Develop and maintain comprehensive project documentation such as project charters, roadmaps, requirements, test plans, and user acceptance criteria to support audit readiness and operational transparency.
• Track and communicate performance metrics (e.g., velocity, burndown, and delivery KPIs) to PMO leadership and executive sponsors through dashboards, reports, and status updates.
• Champion Agile and PMO best practices, fostering a culture of collaboration, continuous improvement, and process optimization across teams.
• Ensure project execution and deliverables comply with internal and external policies and guidelines including security, data governance, and external regulations (e.g., HUD, GSE, etc.) governing financial and property data systems.
• Manage vendor relationships and third‑party integrations, ensuring contractual deliverables, service levels, and quality standards are met.
• Drive organizational change management, supporting the rollout and adoption of new…