Business Systems Analyst, Senior

Job Title: Business Systems Analyst, Senior

Location: USO-Information Tech Services

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job : 292429

The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville.

The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell.

This role is based at the Information Technology Services (ITS) office in Athens, Georgia, located at 2500 Daniells Bridge Road. Onsite attendance is required five days a week, and remote work is not offered for this position.

This position is for permanent, full-time employment. Candidates must reside in the state of Georgia or be willing to relocate to Georgia as a condition of employment.

Please note that we do not provide visa sponsorship
or support visa transfers for this position at any point in time. Applicants must be legally authorized to work in the United States.

This position is a member of the Enterprise Data Management & Analytics team within Information Technology Services of the University System of Georgia. The team supports the collection, transformation, reporting/dashboarding and warehousing of data collected from source systems.

Ten data submissions occur annually from the student information system (Ellucian Banner) through four data collections. These collections include the Academic Data Collection (ADC), Financial Aid Data Collection (FADC), Transfer Course Collection and the Facilities Inventory Data Collection (FIDC). Through these collections in collaboration with Research and Policy Analysis, data are aggregated for system reporting and analytics.

This is a senior professional level position responsible for the analysis of complex business problems and assessing how information systems can be utilized to address them. The position performs the collection and analysis of data and provides quality analytics to researchers and decision makers within the higher education system in support of business/data solutions. The position may serve as project leader on special projects.

• Monitor data being collected for quality and accuracy to identify patterns and inconsistencies and work with users to resolve issues
• Serves as subject matter expert for USG data collections and provides functional support
• Develops and maintains end user documentation, training materials as well as the Data Element Dictionaries for data marts that include data definitions, valid values, best practices, etc.
• Analyzes data in the transactional processing systems as it affects the Data Marts
• Security and access control for applications and collections
• Designs and develops specifications for data collections
• Identifies and implements appropriate testing strategies; prepares resulting test cases and scenarios; assists institutions with user acceptance testing.
• Coordinates change management activities for collections
• Adheres to best practices and procedures for software distribution/release management
• Manages database, student information systems, and integrations, as well as critical project work.
• Works with users and stakeholders to define, analyze, recommend, and implement system improvements and enhancements for collections and dashboards.
• Mentors team members in the provision of functional support to end users.
• Collaborates with other ITS departments to develop custom solutions, fixes and patches.
• Actively participates in the Data Governance efforts
• Identifies areas of in need of improvement or refinement; designs and assists in the development of solutions.
• Assesses customer needs and requirements then provides guidance and solutions to address
• Provide on-call rotational support of applications. Responds to after-hours emergencies.
• Performs related duties as assigned.

• Baccalaureate degree required.
• Over five years of related experience required.
• Or equivalent combination of education and experience.

• Knowledge of USG business procedures and best practices.
• Knowledge of software development life cycles and approaches (including, but not limited to functional testing procedures).
• Knowledge of Accounts Receivable (Bursar), Admissions, Financial Aid, and Registrar processes and procedures.
• Mentors team members in the provision of functional support to end users.
• Proficient in student information systems software (Banner), performance analytics, continuous improvement practices, ITIL, Microsoft Office applications, and other relevant technologies.
• Be an expert in composing requirements gathering and specification…