Tax Technology Senior Analyst

Job Description What you can expect

This position is well-suited for someone with an analytical mindset, hands‑on experience in data ingestion, validation, and transformation. A solid background in automation projects and the ability to collaborate effectively with cross‑functional teams are also beneficial. Candidates should be comfortable working in a global, distributed team environment with the ability to engage across time zones and adapt to flexible communication and schedules.

The Tax Technology Senior Analyst will play a critical role in supporting the day‑to‑day success of the finance function on the Tax Team.

• Collaborating closely with internal finance stakeholders to understand business use cases, identifying improvement opportunities, defining requirements and scope.
• Taking ownership of developing and executing new and existing solutions while adhering to committed timelines and providing regular status updates.
• Developing a deep understanding of our enterprise billing system and relevant data to create best‑in‑class solutions through streamlined queries and workflows.
• Creating robust solutions to assess risks and provide analytical support to Zoom's subject‑matter experts, including but not limited to, assistance with audit support.
• Creating and maintaining comprehensive documentation of processes, system configurations, and automation workflows.
• Partnering with technical data and engineering teams to identify, ingest, validate, and transform data from new sources for use in reporting.
• Responsible for maintaining data quality and consistency with internal partners through effective reconciliation processes and procedures.
• Authoring, reviewing, and facilitating alignment on Business Requirement Documents (BRDs) by incorporating stakeholder feedback and ensuring cross‑functional buy‑in on project scope and deliverables.
• Supporting requirements gathering and user acceptance testing (UAT) during enterprise systems implementations and cross‑functional projects.
• Ensuring data security of relevant data stored in cloud systems by monitoring role access and partnering with data platform teams to provide recommendations.
• Reviewing, developing, and enhancing new and existing processes; ensuring compliance with corporate policies, Sarbanes‑Oxley (SOX), and data privacy rules and regulations.

• 3+ years of experience in a similar role providing operational and technical data analytical support within a corporate team or a global consulting firm. Experience with bridging the gap between technical and business teams in technology solutions and process improvements.
• 2+ years of direct experience writing and reviewing SQL queries within a finance, accounting, or tax capacity. Experience with Python, VBA, or similar programming languages is nice to have.
• Experience with AI/LLM, RPA, Alteryx, Jira, Confluence, and Tableau are nice to have.
• Experience working with data collected from a variety of sources including Excel, flat files, databases, and APIs.
• Experience with interpreting and extracting large volumes of tax and/or transaction data from enterprise systems (Zuora, Avalara, Fonoa, Oracle, Salesforce, etc.) is nice to have.
• Experience building solutions subject to SOX controls, including interfacing with internal/external auditors and data privacy laws, is a nice‑to‑have.
• High level of detail‑orientation with an eye for accuracy is an absolute must.
• Excellent verbal and written communication skills are essential, with a demonstrated ability to create clear and comprehensive documentation.
• Continuous improvement mindset to bring best practices and efficiencies to repeatable processes.

Minimum: $76,800.00

Maximum: $

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration: base salary, bonus and equity value.

Note:

Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location‑based compensation structure; there may be a different range for candidates in this and other locations.

At Zoom,…