Microsoft Senior Business Consultant

Job Overview

Senior Business Consultant – Microsoft team member focused on modernizing legacy systems through Microsoft 365 and Copilot solutions. Roles vary across clients, requiring rapid learning of industry specifics and the ability to adapt to diverse engagement needs.

• Lead client engagements including meetings, workshops, interviews, and discovery sessions to understand goals, processes, and pain points, translating them into actionable business requirements.
• Gather and analyze business requirements to define transformation strategies using modern Microsoft technologies such as M365, SharePoint Online, Copilot, and Power Platform.
• Educate clients on M365 and Copilot capabilities, benefits, and limitations to tailor solutions that align with their unique business goals.
• Facilitate product demonstrations and future‑state visioning exercises to bring requirements to life and inspire stakeholder alignment.
• Define functional specifications, including workflows and business processes, to support strategic and operational needs on the Microsoft platform.
• Collaborate with technical teams to translate business requirements into effective technology strategies and working solutions.
• Support user acceptance testing by developing test scripts, leading execution, and assisting with training and adoption activities.
• Deliver tailored training sessions and workshops to end users, site owners, and business champions, promoting best practices and responsible adoption.
• Create documentation, including detailed requirements, user stories, guides, and knowledge articles, to support stakeholder understanding and client self‑sufficiency.
• Continuously learn and adapt by staying current on emerging Microsoft 365 and Copilot features, trends, and best practices.

• Bachelor’s Degree.
• 5+ years of professional business analysis experience with strong relationship, account, and support management skills.
• Minimum 2 years of consulting experience working with external clients.
• Functional knowledge of Microsoft 365 Collaboration tools and AI (e.g., Copilot).
• Demonstrated experience gathering requirements from legacy systems and assisting with the design of modern M365 solutions, including SharePoint Online intranets, document management, forms modernization, and workflow automation.
• Proven track record consulting with enterprise clients, translating business needs into technical solutions.
• Excellent communication, facilitation, and presentation skills, with the ability to educate and influence stakeholders at all levels.
• Strong analytical, problem‑solving, and documentation abilities.
• Understanding of Agile and Waterfall project methodologies.
• Experience driving user adoption and change management initiatives, including crafting training and communications artifacts.
• Ability to create compelling end‑user materials and deliver engaging workshops.
• Flexibility to travel up to 25%.

• Experience with data migration and legacy system modernization.
• Bachelor’s degree in Information Technology, Business, or related field.
• Relevant Microsoft certifications.

Competitive compensation, paid time off, holidays, and rewards programs including billable bonus opportunities. Perficient promotes a healthy work/life balance and offers a comprehensive benefits package.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.