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ServiceNow Vulnerability Response Lead
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-01-22
Listing for:
Trident Consulting
Full Time
position Listed on 2026-01-22
Job specializations:
-
IT/Tech
Cybersecurity, IT Project Manager
Job Description & How to Apply Below
Job Location:
Remote
Job Type: Contract (only W2)
Pay rate: $53/hr on W2
Role Summary:
Lead the implementation and ongoing management of Service Now Vulnerability Response. Owns process design, automation strategy, controls, and dashboarding to drive effective vulnerability management across the organization.
Required Experience:
- Background in vulnerability management, Sec Ops, or GRC
- Familiarity with Service Now Vulnerability Response and integrations (e.g., Tenable, Qualys)
- Experience with automation and dashboarding in Service Now
- Strong communication and stakeholder management skills
- Define and manage workflows, SLAs, and escalation paths
- Coordinate with Security, IT Operations, and Business Units
- Identify and implement automation opportunities (e.g., ticket enrichment, auto-assignment, closure validation)
- Ensure controls are in place for data integrity and workflow accuracy
- Build and maintain dashboards for leadership and operational teams
- Track and report key metrics (e.g., time to remediate, SLA compliance, vulnerability aging)
- Develop training materials and run enablement sessions
- Drive adoption through communication and change management
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