Onsite LMR Technical System Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the restless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

The US Federal Governments Markets Division (USFGMD) is chartered with being the premier, compliant supplier of world‑class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well‑trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business.

The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the U.S. Federal Government. As a USFGMD Onsite LMR Technical System Manager, you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the U.S. Federal Government throughout the world.

Seeking a self‑motivated, highly skilled On‑Site LMR Technical System Manager to oversee and maintain our customer’s state‑of‑the‑art Astro 25 Trunking Land Mobile Radio (LMR) system. Working directly at the customer’s facility in Brunswick, GA, you will act as the primary technical point of contact, operating with indirect supervision to ensure optimal system performance, seamless subscriber management, and exceptional customer satisfaction.

• System Maintenance & Troubleshooting:
  Perform daily maintenance of critical infrastructure. Troubleshoot and repair equipment in a timely manner to minimize downtime.
• Radio Lifecycle Management:
  Oversee the full lifecycle of subscriber units, including programming, testing, issuing, and basic troubleshooting for mobile and portable radios.
• Subscriber Programming:
  Program APX, XTS, and XTL series subscribers utilizing Motorola Customer Programming Software (CPS) and Radio Management.
• Customer Support & Training:
  Provide technical training and clear recommendations on Motorola LMR products to end‑users and stakeholders.
• Cross‑Functional Communication:
  Effectively verbalize and communicate complex technical concepts, designs, and recommendations both to the customer and within the Motorola organization.
• Network & Security Administration:
  Manage network infrastructure leveraging strong LAN/WAN skills, Information Assurance systems, and Domain Administration protocols.
• Deep expertise with Motorola subscriber products and a thorough understanding of Motorola RSS/CPS software to program subscribers and infrastructure.
• Strong networking skills (LAN/WAN) and experience in a network administration capacity.
• Proficiency with Google Suite and Microsoft Office Suite.
• Exceptional written and verbal communication skills.

• Proven experience working with Motorola Infrastructure Technologies, including Astro
  25 cores, the MCC Console line, Radio Management, and third‑party networking equipment.

• Must possess or be able to obtain a CompTIA Security+ certification.
• Must have a current, valid driver’s license with a clean driving record (no traffic violations).

• Must be a U.S. Citizen.
• Must be able to obtain and maintain the necessary background and security clearance…