Associate Director - Access Control

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship.

Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security.

Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Department Information
The Technical Operations & User Experience (Tech Ops & UX) department within Campus Services is responsible for delivering seamless, student-centered experiences through innovative technology, integrated support services, and operational excellence. Our teams support critical campus services by connecting people, processes, and technology to improve accessibility, reliability, and user experience across the Institute. Through customer service, technology operations, strategic planning, financial stewardship, credentialing, access control, and human-centered design, we work collaboratively to ensure Campus Services remains responsive, efficient, and focused on the needs of students, faculty, staff, and visitors.

Our mission is to provide seamless, student-first support through connected systems, accessible services, and a commitment to innovation. As a member of Tech Ops & UX, the Associate Director of Access Control provides operational leadership for Georgia Tech's access control services, overseeing the daily management of locksmiths and access control technicians responsible for securing campus facilities. This position leads physical access control lifecycle management, drives standardization of processes and technologies, supports campus-wide access control projects and installations, and ensures the delivery of reliable 24/7/365 support services that protect people, facilities, and institutional assets.

The role partners closely with campus stakeholders to advance modernization initiatives, improve operational efficiency, and maintain a secure, scalable access control environment.

Manages assigned staff on multiple locations who are responsible for performing all general, preventative, and supportive maintenance tasks of door access systems and products. Responsibilities include oversite of new installations, troubleshooting, upgrades, and ongoing maintenance of access control hardware. Responsible for the hiring, training, and performance management of assigned team. Additionally, offers general IT support for user sites related to access…