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CX Innovation & Analytics Lead

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: AssuranceAmerica
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    Data Analyst, Information Security & Data Protection, Data Science Manager, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below

Assurance America is seeking an Enterprise CX Innovation & Analytics Manager to lead analytics, automation, and digital containment initiatives across the customer experience organization. You will build scalable reporting, workforce forecasting models, and AI-enabled solutions to improve efficiency, retention, and service delivery.

You will collaborate with CX, IT, Product, and Claims to translate customer insights into actionable improvements.

Consider building your career as a CX Innovation & Analytics Lead at Assurance America.

Join Assurance America and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the CX Innovation & Analytics Lead role at Assurance America, based in Atlanta, GA, United States.

We are looking to fill the CX Innovation & Analytics Lead position at Assurance America in Atlanta, GA, United States.

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