Equipment & Technology Specialist
Listed on 2026-10-09
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IT/Tech
IT Specialist, IT Support
About Us
Terrance Private Investigator & Associates is a leading private investigation firm serving clients nationwide. We provide professional investigative services for individuals, attorneys, businesses, and insurance professionals, specializing in infidelity investigations, criminal defense support, surveillance, background checks, asset searches, missing persons, and complex investigative assignments. Our reputation is built on integrity, discretion, professionalism, and delivering results that matter. Every investigation is handled with precision, thorough documentation, and a commitment to helping our clients get answers and uncover the truth.
Position OverviewThis is a full-time position supporting investigators and case operations across all firm markets. The Equipment & Technology Specialist owns the surveillance equipment program end to end, procurement, configuration, deployment, maintenance, and recovery, along with the digital evidence infrastructure and day-to-day technology support that keeps active cases moving. The role is based at a primary office with periodic travel between markets for equipment deployment, audits, and investigator support.
Some availability outside standard business hours is required, as equipment failures during active surveillance do not wait for morning.
- Minimum of 2 years of hands-on experience in equipment management, AV/camera systems, IT support, or a closely related technical field
- Demonstrated proficiency with professional camera and camcorder systems, including optics, low-light and night vision capability, and video file formats
- Working knowledge of digital evidence handling, file integrity, metadata, and secure storage practices
- Experience administering or supporting business software platforms and mobile device fleets
- Strong inventory management discipline with documented asset tracking experience
- Ability to troubleshoot technical problems remotely with a user who is in the field and cannot leave position
- Valid driver’s license with a clean driving record
- Ability to pass a background check and maintain confidentiality at all times
- A Private Investigator license is not required for this role. Registration under the agency license may be required depending on level of case evidence access. The firm will sponsor registration where applicable.
- Preferred: prior experience in an investigative, law enforcement, security, or legal services environment
- Preferred:
Part 107 remote pilot certification, GPS or ALPR system experience, or covert equipment familiarity
- Workstation, mobile device, and full access to the firm case management platform
- Firm equipment inventory, test bench, and repair tooling
- Procurement authority within an approved budget
- Secure evidence storage and cloud infrastructure
- Mileage reimbursement or vehicle allowance for inter-market travel
- Own the firm’s surveillance equipment inventory across all markets, including asset tagging, condition tracking, assignment records, and recovery
- Source, evaluate, and procure cameras, camcorders, covert equipment, optics, GPS units, batteries, storage media, and field accessories within budget
- Configure and field-prepare all equipment prior to deployment so it arrives ready to run, charged, formatted, timestamped, and tested
- Maintain, clean, service, and repair equipment; manage warranty claims and coordinate vendor repairs
- Diagnose and resolve equipment failures, including live troubleshooting for investigators during active surveillance
- Administer the digital evidence pipeline, ingest, integrity verification, secure storage, backup, retention, and controlled release to case files
- Support chain of custody documentation…
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