Help Desk Technician - MSP/MSSP Tech Support
Listed on 2026-10-11
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Xtreme Solutions Inc (XSI) in Atlanta is seeking a Level 1 Help Desk Technician to be the frontline for MSP/MSSP support. You will handle initial intake, triage, troubleshooting, and incident documentation to meet SLAs and security standards.
You will support end users across Windows, macOS, Microsoft 365, and basic network services, provide remote assistance, and escalate issues as needed while upholding a security-first service delivery model.
We are looking to fill the Help Desk Technician I - MSP/MSSP Tech Support position at Xtreme Solutions Corporate in Atlanta, GA, United States.
This is a great position to take on the Help Desk Technician I - MSP/MSSP Tech Support role at Xtreme Solutions Corporate.
As a Help Desk Technician I - MSP/MSSP Tech Support, you will play an important part at Xtreme Solutions Corporate in Atlanta, GA, United States.
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