Director, Legal Operations & Enablement

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Location:

Richmond, VA, USA - 9954 Mayland Drive - hybrid. Remote may be available

The MMS Legal Department is seeking a Director, Legal Operations & Enablement to lead the department’s legal operations function and drive operational excellence across the legal organization. Reporting to the Assistant General Counsel, this role is responsible for developing, implementing, and managing the processes, systems, tools, reporting, and vendor-management programs that enable the MMS Legal Department to operate efficiently and effectively.

The Director will partner closely with legal leadership, business stakeholders, IT, Finance, Procurement, Compliance, and other functions to improve service delivery, increase operational transparency, and support the department’s strategic priorities. The role will lead implementation of legal technology solutions, oversee outside counsel and vendor administration, support budgeting and spend management processes, and advance continuous-improvement initiatives across the legal department.

This role is part of MMS’s long-term post-separation operating model. The Assistant General Counsel will retain overall accountability for the legal department operating model, process redesign strategy, AI adoption strategy, organizational design, and major transformation decisions. The Director will be expected to serve as a highly leveraged operational leader who helps implement, operationalize, support, and enable those priorities while managing the day-to‑day Legal Operations & Enablement function.

• Legal Operations Leadership: Lead day-to-day operation of the Legal Operations & Enablement function, including management of legal operations processes, standards, governance frameworks, and operating routines.
• Operational Excellence: Identify and implement opportunities to improve efficiency, transparency, scalability, consistency, and service delivery across the MMS Legal Department.
• Legal Technology & Systems: Lead implementation, administration, and optimization of legal technology platforms, including contract lifecycle management, e‑billing, matter management, knowledge‑management, reporting, and workflow tools.
• Technology Adoption & Enablement: Partner with Legal, IT, Procurement, and business stakeholders to support technology deployment, user adoption, training, governance, and ongoing system improvement.
• Spend Management & Vendor Oversight: Administer outside counsel and legal vendor management processes, including support for budgeting, forecasting, accrual tracking, invoice review, vendor onboarding, and spend reporting.
• Analytics, Reporting & Business Insights: Develop, maintain, and enhance legal department dashboards, metrics, performance indicators, and operational reports to support informed decision-making.
• Knowledge Management: Oversee management of legal templates, playbooks, guidance materials, FAQs, process documentation, and other knowledge resources that improve consistency and scalability.
• Process Improvement: Lead and support…