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Technical Support Team Lead — Hybrid

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Global-e Online Ltd.
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Global-e is seeking a Technical/Application Support Team Lead in Atlanta to manage a team of Application Support Engineers, ensuring rapid, professional resolution of production issues.

You will establish procedures, monitor KPI/SLA targets, and coordinate incident management per ITIL while collaborating across departments to deliver top-tier support for merchants in a fast-paced ecommerce environment.

Join us at Global-e Online Ltd. as our next Technical Support Team Lead — Hybrid in Atlanta in Atlanta, GA, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Technical Support Team Lead — Hybrid in Atlanta role at Global-e Online Ltd., based in Atlanta, GA, United States.

We are looking to fill the Technical Support Team Lead — Hybrid in Atlanta position at Global-e Online Ltd. in Atlanta, GA, United States.

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