Service Desk Manager - Elevate IT Support & SLAs
Listed on 2026-10-15
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IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
DMI, LLC is seeking a Mid Service Desk Manager to join our team in Atlanta. The candidate will oversee deskside support operations, manage Level 2 tickets, and coordinate IT logistics during emergencies and upgrades.
The role requires a IT-related bachelor’s degree and 2–4 years of service desk management experience; ITIL is preferred. Strong collaboration with SDLs and FSS is essential, along with solid documentation skills and a focus on CDC-aligned practices.
Are you ready to take on the Service Desk Manager
- Elevate IT Support & SLAs (Atlanta) role at DMI?
We are seeking a motivated Service Desk Manager
- Elevate IT Support & SLAs (Atlanta) to join DMI in Atlanta, GA, United States.
Consider building your career as a Service Desk Manager
- Elevate IT Support & SLAs (Atlanta) at DMI.
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