Technology Demand Admin

Fully Remote

Lake Park Building

Full time

R185334

Job Description:

The Technology Demand Administrator Staff is responsible for executing the demand and governance processes for technology projects across the organization. This role ensures that the Digital Technology Services (DTS) project portfolio is aligned with the strategic objectives, priorities, and resources of the business. The role is responsible for developing demands into consumable documents for governance and leadership review and decision making in accordance with Intermountain DTS’ established processes and tools.

The Technology Demand Administrator Staff works closely with leaders, project managers, resource managers and stakeholders to ensure effective delivery of technology solutions that meet business needs and expectations.

We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states:
California, Connecticut, Hawaii, Illinois, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, Virginia and Washington. Colorado for remote caregivers’ whose assigned Intermountain facility or service area is not based in Colorado.

Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings

The hiring manager is considering applicants who have experience working in a healthcare environment with an understanding of clinical workflows, patient care processes, and technology systems preferred

Essential Functions

• Executes DTS demand intake: Executes the demand intake process and assessment of technology project requests from enterprise business units and functions, evaluating feasibility, value, and strategic alignment.
• Supports governance and cross-governance committee flow: Supports DTS governance and subcommittee activities within and across governing bodies, ensuring alignment with company objectives and maximum value delivery.
• Performance management: Monitor and report on performance, status, risks, and issues of the technology demand portfolio, escalating concerns to appropriate governance steering committees.
• Collaboration & communication: Engage with stakeholders to ensure service quality. Prepare and deliver effective presentations, documentation, and communications with minimal supervision.
• Supports value realization processes: Supports processes for value realization and reports on value realization of initiatives to key stakeholders.
• Demand leadership : lead cross-functional teams through demand qualifications, ensuring alignment with business objectives and technology roadmaps.
• Supports stakeholders: Provide guidance, training, and support to operational, clinical, and DTS caregivers, ensuring continuous improvement in demand data management.

Skills

• Applies creative thinking to technological challenges. Demonstrates a strong desire to continuously learn and grow professionally.
• Demonstrated interpersonal and conflict resolution skills.
• Comfortable with ambiguity, navigating logistical obstacles, and demanding work environments.
• Entry level project portfolio management, developing skills in analyzing, prioritizing, selecting, and monitoring programs and projects.
• Experience completing Stakeholder Analysis, skilled in identifying and engaging with all key parties who have a stake in the success or may be needed to deliver the outcome.
• Coaching and strong communication (both written & oral, jargon-free), and interpersonal skills.
• Attention to detail and organization.
• Ability to coordinate and execute tasks in a high-pressure environment with close deadlines.
• Understanding of the technology landscape and learning how it…