SAP Program Director — Global S​/HANA Transformation

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform m large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on Linked In, X, You Tube, and Facebook.

Inviting applications for SAP Program Director - Global S/4

HANA Transformation

Act as the single accountable leader - effectively the partner-in-charge - for a multi-million-dollar global SAP S/4

HANA transformation. Own the program from discovery and assessment through global template and SDT solution design to multi-wave deployment, migrating multiple heterogeneous ERPs onto S/4

HANA. Lead a team of program managers and solution architects, own the C-level relationship, and carry accountability for cost, quality and schedule across onsite and offshore delivery.

• Own the full program lifecycle end to end: discovery and assessment, business case, global solution and template design, and multi-country/multi-wave deployment through go-live and hypercare.
• Lead the discovery and assessment phase — current-state landscape analysis, transition strategy (greenfield / brownfield / bluefield-SDT), roadmap, value case and executive recommendation.
• Build and sustain trusted relationships with C-level leadership — CIO, CFO, COO and business unit heads; act as the executive face of delivery and the primary escalation point.
• Lead and develop a team of program managers, delivery leads and solution architects; set the operating model, RACI and governance across work streams.
• Direct the design of the global template and SDT/selective data transition solution, ensuring template integrity while governing approved localizations through a design authority.
• Own migration of multiple legacy and non-SAP ERPs onto S/4
  
  HANA — landscape rationalization, wave planning, data strategy, sequencing and cutover across regions.
• Own solutioning and effort estimation for the program and its change orders — resource pyramids, delivery models, pricing constructs and assumptions/risk contingency.
• Carry P&L accountability: budget, forecast, margin, revenue recognition, invoicing, subcontractors and commercial change control on a multi-million-dollar engagement.
• Run global delivery across onsite/offshore/nearshore teams — capacity planning, ramp-up and ramp-down, utilization, and quality outcomes against SLAs.
• Establish program governance — steering committee, design authority, RAID, stage gates, executive dashboards and independent quality assurance reviews.
• Own delivery risk: identify, mitigate and personally lead recovery on at-risk work streams; manage contractual obligations, milestones and dependencies.
• Drive business readiness and organizational change so adoption lands with each deployment wave; own client satisfaction, references and account growth.
• Use AI and automation as delivery levers — accelerators for discovery, data migration, testing,…