Sales Engineer

REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities.

The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

The Sales Engineer is responsible for providing technical leadership and guidance to new and existing clients throughout REPAY's pre-sales and client implementation lifecycle experience.

• Partner with Sales Executives and Account Management to understand potential business opportunities at customers and prospects, including researching and understanding prospects' strategic initiatives and identifying potential solutions for the prospect's organization.
• Serve as the sales team subject matter expert on REPAY's technology platform and services model in both internal and customer-facing aspects.
• Develop and deliver demos of REPAY technology solutions for prospects and customers.
• Prepare and develop technical presentations to explain our company's products or services to customers.
• Propose and scope solutions that transform the merchant's payment experience.
• Collaborate with the marketing and product teams to guide key functionality and benefits into core business value messages.
• Solicit and log client feedback and evaluate the data to create new sales and marketing strategies to target customers.
• Provide feedback to the Product team about what the market is talking about.
• Work with the sales executive to create relationships with customer contacts in technical and operational roles and build credibility with all decision makers.
• Work closely with the Solution Engineering and Implementations teams to kick off new implementations and ensure all relevant solution design is documented and complete.
• Assist the sales team with answering RFP technical questions.
• Work with the sales team to document product gaps during the sales process and communicate gaps to PNM product and engineering prior to contract signature.

• 4+ years of technical sales position such as Sales Engineer, Solutions Engineer, Systems Engineering, Solutions Consultant
• Strong technical background and ability to understand technical concepts and effectively communicate them to both technical and non-technical audiences
• Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions
• Experience managing workflows, status reporting and client ticketing, with JIRA, Salesforce, or other similar applications
• A team player that is capable of high performance and flexibility working in a dynamic and metrics driven environment.
• Must be willing to work in a fast-paced environment API technology A strong customer centric advocate and technical generalist
• Empathetic, collaborative, communicative, consultative, and intellectually curious
• Confident and comfortable with customers and being in a client facing role

As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia.

REPAY's leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with company-wide meetings where our leaders share company vision and encourage employees to ask questions.

We offer it all: business to casual dress, great snacks & beverages, and open-air…