Platform Integration Manager
Listed on 2026-10-17
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IT/Tech
Business Development, Technical Sales, Technical Support, Systems Engineer
QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.
Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc.
is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at .
- This position may be based anywhere in the United Statesand includes travel as part of the responsibilities.
The Platform Integration Manager works closely with the Senior Manager, Platform Engineering to support the growth and adoption of the Q-SYS ecosystem within key strategic accounts and contribute to the development and operation of Q-SYS Experience Centers across the United States. This role serves as a technical subject matter expert for the Q-SYS platform, working directly with strategic partners, internal stakeholders, and cross-functional teams to design solutions, provide technical guidance, support escalated customer challenges, and deliver engaging demonstrations and training experiences.
As an individual contributor, the Platform Integration Manager combines expertise in audio, video, control, networking, and software-based AV systems to help customers successfully deploy Q-SYS solutions while providing valuable feedback to Product Development, Technical Marketing, and other internal teams. This role also contributes to the design, programming, maintenance, and ongoing enhancement of US Q-SYS Experience Centers and Sales team demonstration environments.
The ideal candidate is a highly technical AV professional who enjoys working directly with integrators and enterprise customers to solve complex challenges. They are equally comfortable developing Q-SYS solutions, troubleshooting integrated systems, presenting technical content, and collaborating with product and engineering teams to improve customer outcomes.
Key Tasks & Responsibilities (Essential Functions)Strategic Account Support & Technical Enablement
- Collaborate with the Strategic Accounts team to support initiatives that drive adoption of the Q-SYS platform within key strategic accounts.
- Serve as a trusted technical advisor to engineering, programming, and technical leadership teams at strategic partner organizations.
- Act as a conduit between strategic accounts and Q-SYS Product Development teams by facilitating Voice of Customer discussions and communicating customer requirements, integration challenges, and feature requests.
- Assist with escalated support cases through technical consultation, peer reviews, troubleshooting assistance, and case management.
- Deliver technical presentations, demonstrations, and training sessions for strategic partners, internal teams, and industry events.
- Provide guidance on Q-SYS design methodologies, programming best practices, and system deployment strategies.
Experience Center Development & Operations
- Collaborate with Platform Integration and Experience Center Operations teams to design, develop, validate, and support Q-SYS Experience Centers…
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