Engineer, Systems Engineering

Overview Job Purpose We are on a mission as a team. We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take ownership and make decisions. We all work for one company and work together to drive growth across the business.

We engage in robust debates to find the best path, and then we move forward as one team. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts, combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders.

Every day we work toward transforming global markets.

The Systems Engineer is responsible for creating and maintaining availability and high-performance in mixed Linux and Windows development, non-production, and production environments. This individual works as part of a results-oriented, service-delivery team and assists in configuration analysts, release engineers, developers, and operations teams. Additionally, the Systems Engineer performs root cause analysis of problems, selects, and implements automation tools, and actively participates in deep technical discourse.

The ideal candidate will have a strong understanding of system tuning and fault-tolerant design principles as used in high-performance, low-latency computing workloads.

Responsibilities Assist in the design, planning and implementation of server solutions, ensuring maximum performance and reliability

Automate manual tasks using scripting and application development

Investigate and adopt new technologies/tools as needs arise

Respond to and assist in production operations in a 24/7 environment

Work efficiently in a fast-paced environment and handle priorities effectively

Ensure meticulous attention to detail and maintain excellent organizational skills

Evaluate, test, and integrate new operating system versions, drivers, and patches

Provide technical analysis, resolve problems, and propose solutions

Support internal infrastructure initiatives including patching, refreshes, upgrades, and decommissions

Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users

Collaborate effectively with team members to achieve project goals and maintain system integrity

Educate and mentor team members and operations staff

Participate in a weekly on-call rotation for after-hours support

Knowledge and Experience Bachelor Degree in engineering discipline or equivalent experience in Systems Engineering4+ years of experience with Linux operating systems (Red Hat variants preferred)

Experience with automation/configuration management using either Puppet, Ansible, Chef, or equivalent

Familiarity with git, foreman, Jenkins, or equivalent tooling

Demonstrable knowledge of multi-tiered, highly available, and resilient application design

Working knowledge of horizontal and vertical scaling for performance and high availability

Ability to specify hardware requirements and make recommendations based on application needs

Demonstrable experience leveraging AI tooling to improve work quality and efficiency

Thorough understanding of core system security & hardening concepts and processes

Top-tier analytics and problem solving

Ability to work in a service-oriented team environment

Excellent project management, organization, and time management skills

Customer-focused, and dedicated to the best possible user experience

Communicate effectively with both technical and business resources

Preferred Knowledge and Experience Experience building and supporting bare-metal enterprise servers such as HPE, DELL, IBM, etc.

Experience with server virtualization technologies (VMWare, Proxmox, etc)
Familiarity and experience with container technologies (Docker, Kubernetes, Open Shift, Tanzu, etc)

Experience with Linux systems networking protocols and configuration (TCP/IP, DNS, DHCP, Infini Band, etc.)Hands-on experience building and maintaining low-latency computing ecosystems#LI-SH3#LI-ONSITE Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.