Senior Technical Project Manager

This position is hybrid in Peachtree Corners, Georgia and sits within our Product Development division, which develops, tests, and improves our software solutions in an innovative and collaborative environment.

We are hiring a Senior Technical Project Manager to lead complex, cross-functional technology delivery inside the CTO organization at Construct Connect. You will work alongside product leadership in a Product Operating Model (POM), translating product strategy into executable, well-governed delivery.

This is not a ticket-routing role. You will use AI-native tooling (Claude, Claude Cowork, and Claude Code) to compress planning, reporting, and coordination overhead, and you will coach teams to do the same. You are equally credible running a gated waterfall program and coaching a Scrum or Kanban team through a messy sprint.

We need someone who moves first, learns fast, and holds the room with executives without losing the trust of the engineers doing the work.

• Own end-to-end delivery of multi-team technical initiatives, from intake and scoping through release and benefits tracking.
• Select and tailor the right delivery approach for each initiative (waterfall, Scrum, Kanban, scaled Agile, or a hybrid) and explain the rationale to stakeholders.
• Build and maintain integrated plans, dependency maps, RAID logs, and release roadmaps that hold up to executive scrutiny.
• Identify risks early, escape with options rather than problems, and drive decisions to closure.

• Work in adjacency with product managers and engineering leads, keeping a clear line between product's "what and why" and delivery's "how and when."
• Translate outcome-based roadmaps into sequenced, capacity-aware delivery plans without reverting teams to output-driven project thinking.
• Surface cross-product dependencies and capacity conflicts to portfolio governance forums.

• Design and govern Jira project structures, workflows, issue hierarchies, and boards that serve both team-level execution and portfolio-level reporting.
• Write and maintain JQL, dashboards, and filters that give leaders an honest view of progress, flow, and risk.
• Enforce data hygiene so that reporting reflects reality, and coach teams on why it matters.

• Use Claude, Claude Cowork, and Claude Code in daily delivery work: drafting plans and status narratives, synthesizing meeting outputs, analyzing Jira data, and automating repetitive reporting.
• Identify where AI tooling can remove delivery friction, pilot it with teams, and share repeatable patterns across the PMO.
• Apply sound judgment on data handling, accuracy checking, and human review of AI-generated outputs.

• Present program status, trade-offs, and recommendations to VP and C-level audiences with clarity and brevity.
• Coach delivery teams, Scrum Masters, and junior PMs on Agile practices, estimation, flow metrics, and continuous improvement.
• Facilitate planning events, retrospectives, and steering meetings that end in decisions.
• This job description in no way implies that the duties listed here are the only ones that team members can be required to perform

• 10+ years of technical project or program management in software, SaaS, or platform engineering environments.
• Deep, hands-on experience delivering under waterfall/predictive methods and at least two Agile modalities (for example Scrum, Kanban, SAFe, or LeSS), including hybrid models.
• Advanced Jira expertise: workflow and scheme design, issue hierarchy configuration, JQL, dashboards, and portfolio-level reporting (Jira Plans/Advanced…