Seasonal IT Client Support Analyst
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-10-21
Listing for:
CliftonLarsonAllen LLP
Seasonal/Temporary
position Listed on 2026-10-21
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Analyst
Job Description & How to Apply Below
CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.
CLA is growing and seeking to hire a Seasonal IT Client Support Analyst to join our talented Information Technology team. The position will start in December 2026 and last through April 2027 .In this position you should have the following; excellent interpersonal skills with the ability to communicate at all levels. Strong problem solving and creative skills and the ability to exercise sound judgment.
Most important, demonstrate a high level of integrity and dependability with a strong sense of urgency and results-orientation.
How you’ll create opportunities in this IT Client Support Analyst role:
Respond to chat support requests from CLA clients and Internal CLA members.
Troubleshoot and resolve basic log-in and application navigation issues
Log detailed activities, and track requests utilizing an incident management database
Be able to work independently as well as in a team setting by sharing support experiences and issues.
Cultivate a working knowledge of IT ticketing system and chat support
Demonstrate strong verbal and written communication skills
Strong customer service skills
What you will need:
Minimum 1 year experience working in customer service and providing IT support
High school diploma or equivalent
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Wellness at CLATo support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.
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